Remote Access Software for Home and Business: The Present and The Future.

More and more employees today choose distant work without the need to leave home. According to statistical investigations, every third employee in Europe and the USA works remotely and the performance of remote workers is nearly 25% higher, than of those who have to visit the office every day.

Among remote workers there are translators, journalists, programmers and IT-specialists. The specialist can either do one part of his job in the office and another at home or work only from home if necessary.

The number of programs providing access to remote computing is rather broad today. One such system is Radmin (www.radmin.com), produced by Russian company Famatech (Moscow). Radmin has been on the market since 1999 and has a stable reputation of the fastest and the most secure tool for working and/or controlling a machine remotely. In the beginning of February, Famatech released its innovative Radmin 3.0 version, first to be compatible with Windows Vista and contains a great number of innovations including the DST(tm) video capture driver with a digital signature from Microsoft; voice and text chat; as well as being a Military-grade security system.

Radmin is widely used in organizations with high security demands, such as Banks, Insurance Companies, and Military departments because of its reliable security standards. By means of modern encryption tools and authorization algorithms, such as Diffie-Hellman, the program can prevent malicious user's attempts to hack into the computer.

Another remarkable realm of Radmin usage is the support of IT-infrastructure of various sizes. The work of an IT-specialist today means complex support of a growing number of computers. The basic task of one system administrator or IT-department is to effectively control the usage of software and hardware. Technical specialists have to solve users' problems and also teach them, how to work with programs.

IT-specialists value Radmin for its ease-of-use, high speed of work, and reliable security standards. New voice and text chat systems, implemented in Radmin 3.0 allow system administrators to answer user's questions and see the status of remote computer.

The remote control industry has great perspectives. The market of remote employees will continuously grow as more and more people prefer mobility and freedom to act. Office workers are no longer bound to their workplaces – they can effectively do their duties from home or even from another continent. The implementation of Radmin in IT-infrastructures will help to remarkably reduce costs related to Tech Support, allow the IT-specialists to quickly answer the end users question without the need to visit his/her workplace, greater capability to cover after hours support needs, in addition to the flexibility to offer remote workers a greater quality of life and time to spend with their families.

For more information about Radmin 3.0 please visit Famatech's web-site: www.famatech.com

Remote IT Support Services - The Key To Growing Your Business!

These days, nearly every company, both on and offline has a computer system of some type. It is nearly impossible to run an effective, successful business without one. But what do you do if your computer network isn't running properly, needs software installed, or simply crashes? We all know that time is money. If your network goes down, you can measure lost time in terms of $$. This is why every company needs to have access to Remote IT Support Services.

Remote IT support services is a custom made and effective solution for all types of firms, both-on-and-offline. It is a very efficient and cost effective way to get your computer network, or an individual desktop PC, up and running if there is ever a problem.

In today's wired world, remote support services are no longer an option. They are absolutely essential!

Remote IT Support Services: Key Offerings

With core remote support services, you can basically get two key offerings. they are:

1. Remote support Help Desk services

Rapid response remote help desk services ensures increased company production and effectiveness. Remote help desk services offer you one point of contact and can help reduce technology costs, which are often up to 50% of company overhead!

Help desk service specialists remotely diagnose IT problems in real time with the user, utilizing modern remote management facilities. They walk the user through basic troubleshooting techniques - often the problem can be fixed on the spot.

2. Remote Infrastructure Managed Services

Another aspect of remote IT support services is IT infrastructure and application services management. These services are performed by a skilled team with the use of advanced system, network monitoring and management tools.

You can get Remote IT infrastructure support from an experienced, trained, dedicated staff who monitor your IT infrastructure constantly and effectively. You must take care in selecting a service provider in order to get the most for your money in this area.

Benefits of Remote IT Support Services

With remote IT support services, you can expect to increase your productivity and efficiency. Instead of waiting for a service technician to come to your business location, your IT support company simply accesses your server by dialing in and then can either take control of your system, or navigate through it to accurately diagnose problems.

In most cases, software/hardware fixes and patches can be sent to your computer network remotely. For small businesses, many IT support firms offer a basic performance and monitoring package for network servers.

Remote IT support services offer you cost effectiveness and help you to focus on your core business, which is serving your customers. You can't do that if you are waiting for the IT guy to show up all the time.

Fast and accurate problem resolution augments customer satisfaction; that in turn increases customer loyalty, which ultimately impacts your company's bottom line.

Chris Meacham is an MCSE and Novell certified IT professional, with over 10 years’ experience. His company helps small businesses implement innovative IT solutions to increase network performance and efficiency. For immediate information on how to make your business more profitable through technology, visit:

http://www.nowitworks.com