The More Subtle Aspect Of Best Business Practices

There is a lot of talk these days about best business practices. Entire text books have been written on the various subjects that cover this rather vague term. This article does not attempt to cover all of those subjects, but rather to focus on one often overlooked principle that many companies are facing today. That principle is sales presentations.

Sales presentations are, of course, a part of best business practices. Let’s face it, without sales most companies would have to close their doors. Commerce in its truest form is about sales. Nothing too revolutionary there. So if sales are such an important aspect of commerce, why are so many companies struggling to improve their bottom line?

One reason could be that they are not presenting the information that the buying client wants (and needs) to hear during the presentation. In many cases, a sales team is given a stack of pre-printed materials (the product line or service offered) and they just hand it out, to be honest about it. Then they ask for the order and are often surprised when they do not get the order. Today, more than ever before, the buying client wants and demands more from vendors. Increased competition both globally and domestic is forcing buying clients to re-examine the way they work with vendors and is also demanding that vendors be more helpful during the course of the buying and selling relationship.

So what does this have to do with best business practices?

When your sales team can meet with your client and know beforehand what the client is probably going to ask or wants to know more about, your sales team will have a distinct advantage over your less informed competitors. By being able to anticipate what the buying client wants to have addressed during the presentation, and by being ready to address those issues, you immediately propel yourself toward trusted advisor status. Buying clients want to have their concerns put to rest before they sign on the dotted line. When you are able to know, in advance, what those issues are, you are helping him or her make a quick and solid decision that will most often be in your favor.

Now, that is good business practices at work.

So how does one learn to master this anticipatory process? A great place to start is with Jack Howe’s new e-edition of “30 Minutes to Prepare for the C-Suite Meeting.” Howe has spent over thirty years learning and honing the process of researching in order to better understand what the buying client will want answered. He shows you how to do the same in simple, easy-to-understand language that will help boost your overall sales in less time than you might imagine possible. His eBook can be found at http://www.30minsto.com and it is well worth the few minutes it takes to visit the site and learn more about it and how his time-tested methods can help you become the trusted advisor with all of your clients and customers.

Who’s On First When It Comes To Business Practices?

Remember the old “who’s on first, who’s on second” joke? Well when it comes to business it’s certainly no laughing matter. Do you know who’s on first when it comes to your business practices?

These days in our highly competitive technological world you can find yourself slipping to third base in no time at all. And anyone that’s being honest about today’s business world will admit that the only place to be is first base.

So who’s on first and who’s on second in your industry? Implementing a Customer Relationship Management solution will give you the best chance of being on first base in your industry. CRM solutions empower your company and impress your customers.

Most of us know about the pass the buck scenario that happens in workplaces and no matter what management does to deal with this type of mentality it still runs rampant. That means everyone knows what needs to be done and anybody is capable of doing it but nobody is willing to step up to the plate and take responsibility.

Once you implement CRM solutions there is no hiding behind the base for any of the workplace players. Not on will everyone know what needs to be done nobody will be able to avoid stepping up to the plate and taking care of what anybody should have been doing before.

Great so now you’ve got your players in the right places on the field but you’ve also got the crowd cheering your company on for you see customer service in the past 10 years has almost disappeared. And today’s customer is demanding more. They are tired of sitting on hold forever and then talking to a rep that doesn’t know anything about what you are talking about.

Your CRM solutions will track your customer from the beginning on. So now when your customer calls you’ve got information right at your fingertips. You know what they bought, when they bought it and with all that up to date information right at your fingertips you can resolve most any problem and you also have the power to upsell your customer more products.

Your Customer Relationship Management solutions also give you marketing power like you’ve never had before. Suddenly at your fingertips are all the stats you’ll ever need. You know what products are in hot demand, what services sell, you can tell whether extended warranties are popular, what age your customers are, their demographics, and the list goes on and on.

In case you still aren’t getting the big picture CRM is a powerful business tool. That said not all CRM software is created alike but the Microsoft Dynamics CRM solutions are definitely one to have a look at.

Microsoft Dynamics CRM solutions can keep hitting home runs over and over again. Not only is it affordable it is flexible so that as your company grows, morphs, and changes with the market it will continue to meet your needs over and over again.

So who’s going to be on first when it comes to your business?