GROUP HEALTH INSURANCE PROVISIONS


The Group Policy is a document between the employer and the insurance company, mostly of an administrative nature.  The individual employee’s coverages are provided in a Certificate of Coverage and details of coverage, benefits and provisions are provided in the Certificate.  For purposes of this text, the provisions of the Certificate will be discussed.

As stated earlier, there are many similarities between the provisions of a Major Medical individual policy and a Group Certificate of Coverage.  Therefore, the provisions that are similar will be only mentioned below, with special attention to those provisions that pertain only to Group Insurance.

Since a Group Contract can cover from one (in some states) to several thousand employees, the benefit structure will vary greatly.  Most insurers offer coverage for small groups (such as those from 1 or 2 to 10 employees), medium size groups (from 11 to 50 employees) and large groups (51 employees and up).  Additionally, the types of groups available include Health Maintenance Organizations (HMO’s), Preferred Provider Organizations (PPO’s), Point-of-Service Plans (POS), Fee-for-Service Plans (FFS) and a wide variety of Provider organizations and plans offering flexibility between the FFS (highest flexibility) and the HMO (least flexibility).  Additionally, there are plans sold under ERISA, administered by Trusts.

For simplicity purposes, a POS plan Certificate of Coverage is used as an illustration.  A POS plan has many of the cost-containment features of the PPO with a little more flexibility of the PPO, and is quite popular.

In 1996, H.R. 301, the Kassebaum-Kennedy bill, Health Insurance Portability and Accountability Act (HIPAA) was enacted.  Because of this Act, some provisions in Group Insurance will change in respect to coverage for employees who leave their employment and who want to continue with their health insurance coverage.  Many details are still in transition, but the bill will be discussed separately at the end of this Section.

Provisions are listed in order as they appear in a typical Certificate of Coverage.  However, the arrangement can vary decidedly, therefore the order they are shown is of little consequence.

(Note:  As in the  previous discussion, Consumer Applications are headed “C.A.” and are illustrations as to how a particular provision(s) affect an insured or potential insured.)


SCHEDULE OF BENEFITS

The Schedule of Benefits shown below is used only for illustration purposes, as the amount, percentages and other information on the Schedule can be changed, depending upon the needs of the Employer.  Later illustrations may use these benefits as shown below.
INSUREDS' FINANCIAL RESPONSIBILITIES FOR COVERED SERVICES
 1. Calendar Year Deductible:
 a. Individual Deductible  $300
 b. Aggregate Family Deductible  $900
 2. Hospital Per Admission Deductible  (Non PPO) Hospitals Only)  $100
 3. Coinsurance Percentage Payable By YOUR INSURANCE COMPANY:
 a. PPO Providers  90% of the PPO Schedule Amount.
 b. All other Providers  70% of the Allowance.
 4. Coinsurance Requirement Limits Per Calendar Year:
 a. Individual Coinsurance Requirement Limit  $1,000
 b. Aggregate Family Coinsurance Requirement Limit  $3,000
NOTE: Coinsurance Requirement Limits do not include the Calendar Year Deductible amount, the Hospital Per Admission Deductible amount, any benefit penalty reduction, non covered charges or any charges in excess of the Allowed Amount.


BENEFIT MAXIMUMS

1. Lifetime Maximum Benefit Per Insured  $1,000,000
2 Alcohol And Drug Dependency Benefit Lifetime Maximum Per Insured
 (inpatient, Outpatient or any combination) .  $2,000
a. Inpatient Care treatment provided in a general, specialty or rehabilitative Hospital.
b. Outpatient Care limited to 44 Outpatient Visits up to a maximum of $35.00 per Visit
    for treatment provided by a Physician or Psychologist.
3. Mental And Nervous Disorder Benefit Maximum Per Insured Per Calendar Year:
 a. 31 inpatient days or combination of inpatient and Partial Hospitalization.
 b. outpatient care  $1,000
4. Hospice Benefit Lifetime Maximum Per Insured  $5,200
5. Home Health Care Benefit Maximum Per Insured Per Calendar Year  $1,000
6. Skilled Nursing Facility Days Maximum Per Insured Per Calendar Year 60
7. Accident Care Benefit Maximum, Not Subject To Deductible and Coinsurance  $500


C.A.
Consolidated Inc. is the Contractholder of a Group Health Insurance plan.  Mike is an employee that has just become eligible for Group Health insurance with Consolidated.  Coverages are as used in the illustration above.  He has to pay only for Dependents coverage as the employer pays for the employee’s premium.  Mike has a wife (Marie) and two children, a son age 17 and daughter age 18.
Marie becomes ill and after 2 weeks and 4 visits to the family physical (approved Provider) she was admitted to a non-approved hospital.  She was in the hospital for 4 days and released.  Her Doctor and Laboratory bills total $1,500.  The Hospital bill was $5500, including drugs etc.  Mike is concerned as to how much he will have to pay out of his pocket.
Total bills  $7,000
Deductible $300
Non PPO Hospital Deductible $100
Total after deductibles  $6,600
10% of Coinsurance     $660
Total Deduc. & Coins.            $1,060
Total paid by insurer  $5,540
Mike must pay $1060 for the deductible and 10% of the coinsurance.  If the coinsurance percentage (10%) exceeded 10$, Mike has a limit of $1,000 and the insurer would pay the excess.

C.A.
Mike was stricken with a kidney disease and when he was released from the (PPO Approved) hospital, was sent to a Skilled Nursing Facility for 45 days, and then was sent home.  He required Home Health Care for 3 weeks until he could leave his house and no longer required assistance.  In addition to Deductible of $300, (no approved-hospital deductible), he paid 10% of his hospital bill. He only had to pay up to $1,000 on his coinsurance, so his total was $1,300.  In addition, his Home Health Care bill was $75 per day for 21 days, or $1,575.  The coverage only pays $1,000, so Mike had to pay the $575, bringing his total to $1,875.


UTILIZATION MANAGEMENT PROGRAMS WITH POTENTIAL PENALTIES
 1. Admission Certification
a. PPO Provider   No penalty for Insured.
b. Non PPO Provider   All admissions must be certified. The Allowed Amount is reduced
    by 25% for any non certified admission. The Insured is responsible for the penalty.
2. Second Surgical Opinion
a. PPO Provider   not required.
b. Non PPO Provider   The Allowed Amount will be reduced by 25% if confirming
               opinion is not received. The Insured is responsible for the penalty.

C.A.
Assume that Mike’s doctor wanted a second opinion before sending him to the hospital.  If the confirming doctor charged $1,500 for his services, if he were an approved physician the insurer would pay the entire amount (subject to deductible and coinsurance).  If the doctor were non-approved, the insured would have to pay an additional $375 (25% penalty).


REPRESENTATIONS ON APPLICATION AND ENROLLMENT FORMS
Similar to Individual Major Medical plans, inasmuch as the contract can be voided or cancelled if there is fraud, misrepresentation, omission, concealment of facts, etc., on the Group Application or the individual Enrollment Forms.

ELIGIBILITY FOR COVERAGE

A unique provision of Group insurance is the requirement of eligibility.  Most Group insurance is not subject to individual medical conditions so certain provisions such as Eligibility is a method of underwriting.
Please note that some of the eligibility requirements may not apply in some jurisdictions because of recent legislation.  The purpose of this provision is to justify the premiums by ensuring that the employee falls within the requirements.


The following individuals only are eligible to apply for coverage under this Contract. YOUR INSURANCE COMPANY may require acceptable documentation that an individual meets and continues to meet the eligibility requirements (e.g., court order naming the Certificateholder as the legal guardian or Adoption documentation).
Bona fide employees of the Contractholder who meet each of the following requirements are eligible to apply for coverage under this Contract:
1. the employee's job must fall within a job classification set forth on the Group Application;
2. the employee must be scheduled to work and actually work on a full time basis at least 25
   hours or more each  week. Part time, temporary or substitute employees are not eligible;
3. the employee must be actively at work on the Effective Date of coverage;  and
4. the employee must have completed any applicable Waiting Period set forth  on the Group
   Application.

The Certificateholder eligibility classification may be modified, and may be expanded to include:
1. retired employees;
2. additional job classifications;
3. employees of affiliated or subsidiary companies of the Contractholder, provided such companies and the  Contractholder are under common control; and
4. other individuals as determined by YOUR INSURANCE COMPANY (e.g., members of associations or labor unions).

Any expansion of the Certificateholder eligibility class must be approved in writing by YOUR INSURANCE COMPANY and the Contractholder prior to such expansion, and may be subject to different Rates.

The following individuals are eligible to apply for coverage under this Contract:
1. the Certificateholder's present lawful spouse; and/or
2. the Certificateholder's unmarried natural, newborn, Adopted, Foster, or stepchild(ren), or a child for whom the Certificateholder has been court appointed as legal guardian or legal custodian, who is under the limiting age.



C.A.
When Mike first went to work for Ajax, he was on a part-time basis, working 20 hours a week.  He wanted the health insurance benefits, but did not qualify as he did not work 25 hours a week.  After 6 months, he was put on full-time and worked 40 hours a week.  He reapplied and was accepted as he was full time and had satisfied the 90 day waiting period.
Mike immediately requested coverage for his wife and 2 dependent children.  Both children reside with Mike and both are students under the age of 19.
Mike does not hold a hazardous job and since the group consists of over 50 employees, there were no health questions asked.  Mike and his family all became insured on the first of the month that Mike became eligible.  He is required to pay 75% of the premium for his family (the employer pays all of Mike’s premium).

EXTENSION OF ELIGIBILITY FOR DEPENDENT CHILDREN:
Group provisions closely follows those of Major Medical plans.

ENROLLMENT AND EFFECTIVE DATE OF COVERAGE

Whereas individual policies have effective dates affecting only an individual policyowner, Group insurance effective dates for employees depend upon the eligibility rules, date of employment, actively-at-work requirements, etc.

Employees who are eligible to apply for coverage under this Contract may do so by completing an Individual Application for Group Insurance/Membership form and forwarding it to the Contractholder.  When the Eligible Employee completes the Individual Application for Group Insurance/Membership form, the Eligible Employee must elect one of the types of coverage available under the Contractholder's program. Such types may include:
1. Employee Only Coverage. This type of coverage provides coverage for tile Eligible Employee
    only.
2. Employee/Spouse Coverage   This type of coverage provides coverage for the Eligible
    Employee and the employee's present lawful spouse only.
3. Employee/Child(ren) Coverage. This type of coverage provides coverage for the Eligible
    Employee and the employee's eligible child(ren) only.
4. Employee/Family Coverage. This type of coverage provides coverage for the Eligible
    Employee and the employee's Eligible Dependents.
There may be an additional Premium charge for each Dependent based on the coverage selected by the Contractholder.

Eligible Employees and Eligible Dependents who become covered under this Contract will be referred to as "Insureds". To become an Insured, the employee must:

1. Complete and submit, through the Contractholder, a written request for coverage, using
    enrollment forms approved by YOUR INSURANCE COMPANY;
2. Provide any additional information needed to determine eligibility, if requested by YOUR
    INSURANCE  COMPANY; and
3. Agree to pay his or her portion of the required premium, if required by the Contractholder.

An employee who is an Eligible Employee must enroll within the Initial Enrollment Period. An Eligible Employee who has been covered under another health benefit plan established and maintained by the Contractholder, and who now wants to change to this Contract, must enroll for such coverage change during an Annual Open Enrollment Period or Special Enrollment Period.

If an Eligible Employee does not enroll for coverage under this Contract during one of the periods described above, and later requests to enroll (, he or she will be considered a Late Enrollee. See the Late Enrollee provision below.

In many policies, there is a lengthy description of the Employee Effective Date.  Basically, if an employee meets the eligibility requirements when the policy becomes effective, there is an enrollment period and the effective date can be either the date when the policy become effective or a later prescribed date.  These policy provisions (eligibility and effective date) should be discussed in detail at time of placing the policy of the group.  The enrollment of a Dependent is discussed below.

A Covered Dependent is an Eligible Dependent of a Certificateholder who becomes an insured under this Contract. For an Eligible Dependent to become an Insured, the Certificateholder must:
1. Complete and submit through the Contractholder a written request for such Eligible
    Dependent's coverage, using enrollment forms approved by YOUR INSURANCE COMPANY;
2. Provide any information needed to determine eligibility, it requested by YOUR INSURANCE
    COMPANY; and
3. Agree to pay his or her portion of the appropriate premium, as required by the    
   Contractholder, for the Eligible Dependent's coverage.
To add Eligible Dependents on the Certificateholder's Effective Date, the Certificateholder must enroll his or her Eligible Dependents at the same time he or she initially enrolls during the Initial Enrollment Period.
To add a newborn, an Adopted newborn, or an Adopted child after the Certificateholder's Effective Date, the Certificateholder must enroll the Eligible Dependent within thirty (30) (lays after eligibility.
To add any other Eligible Dependent including Foster Children or court ordered coverage for a spouse or a minor child after the Certificateholder's Effective Date, the Certificate holder must enroll the Eligible Dependent within thirty (30) days after eligibility begins or thirty (30) days after the court order is issued.

The Effective Date of an Eligible Dependent's coverage under this Contract, excluding Late Enrollees, depends on when the Eligible Dependent is enrolled:
1. If the Eligible Dependent is eligible for coverage on the Effective Date of this Contract, coverage will become  effective on the Contract Effective Date if the Certificateholder enrolls the Eligible Dependent for coverage at the same time he or she enrolls during the Initial Enrollment Period.
2. If the Certificateholder through whom the Eligible Dependent is eligible first becomes eligible after the Contract Effective Date and the Certificateholder enrolls himself or herself and his or her Eligible Dependents.  During the Initial Enrollment Period, coverage for the Eligible Dependents will be effective on the same date that the Certificateholder's coverage becomes effective.
3. If the Eligible Dependent is first becomes eligible after the Certificateholder's Effective Date, and the Certificateholder enrolls the Eligible Dependent within thirty (30) days after eligibility, that Eligible Dependent's coverage will become effective on the date the enrollment form is received by YOUR INSURANCE COMPANY.

A standard provision covering Adopted and Foster children frequently is part of this contract.  Generally, Adopted and Foster children are accepted on the first billing date that they are legally the responsibility of the insured employee.  Interestingly, some group policies waive pre-existing conditions for Adopted children, but not on Foster children.  This may change in some jurisdictions because of recent legislation.

In the event the Certificateholder wishes to delete a Dependent from coverage, a Member Status Change Request form should be forwarded to YOUR INSURANCE COMPANY.  That Dependent's coverage will terminate on the first billing date following YOUR INSURANCE COMPANY's receipt of such form.

An Eligible Employee or Eligible Dependent who does not enroll under this Contract during the Initial Enrollment Period and who does not qualify for the Special Enrollment Period (see the Special Enrollment Period provision) is a Late Enrollee. Being considered a Late Enrollee has two important consequences:
1 . The Effective Date of the enrollee's coverage may be delayed, as described in the Late Enrollee Enrollment, Effective Dates and Pre existing Conditions Limitations provision; or
2 . The period during which Pre existing Conditions will not be covered may be extended, as described in the Late Enrollee Enrollment, Effective Dates and Pre existing Conditions Limitations provision.

An Eligible Employee or Eligible Dependent requesting to enroll under this Contract outside of the Initial Enrollment and Annual Open Enrollment Period will not be considered a Late Enrollee if:
1.  The individual was covered under another employer provided health benefit plan as an employee or Dependent at the time he or she was initially eligible to enroll for coverage under this Contract;
• When offered coverage under this Contract at the time of initial eligibility, states, in writing, that coverage under another employer provided health plan was the reason for declining enrollment;
 • Demonstrates that he/she has lost coverage under another employer health benefit plan within the past thirty (30) days as a result of the termination of employment, divorce, a change in employment status that impacts benefits, the termination of the other plan’s coverage, or the death of a spouse; and Requests enrollment within thirty (30) days after the termination of coverage under another employer health benefit plan.
2. A court has ordered coverage to be provided for a spouse or minor child under the covered employee's plan and a request for enrollment is made within thirty (30) days after issuance of the court order.

When coverage is requested in accordance with paragraphs 1. or 2. above, enrollment will be allowed outside of the Initial and Annual Open Enrollment Periods, with coverage becoming effective on the date the enrollment request is received by YOUR INSURANCE COMPANY.
If enrollment is riot completed in accordance with paragraphs 1. or 2. above: that individual will be considered a late Enrollee and subject to the Late Enrollee Enrollment, Effective Dates and Pre existing Conditions Limitations provision.

C.A.
Mike’s 18 year-old daughter recently graduated from high school.  She decided to work for a living and was planning on being insured under her employer’s group plan.  Therefore, Mike did not list her as a dependent when he became eligible for group insurance.  After 3 months of working, his daughter changed her mind and decided to attend the local Junior College full time.
Since it was more than 30 days after Mike became eligible for coverage, Mike had to complete enrollment forms for his daughter.  Her enrollment date then became the first of the month after the insurance company received the application.  There were no pre-existing condition provisions under the group plan, but if there had been, she would have been subject to the pre-existing clause.



ENROLLMENT RECORDS
Because of the importance of timely and accurate records, Group policies contain specific and detailed instructions as to the establishment and maintenance of employee insurance records.  These are spelled out in detail and vary by company.  When the Group policy is delivered, this section should be reviewed in detail so it is important that the agent be familiar with the particular policy delivered.
The following other provisions regarding the enrollment and effective dates of coverage are unique to Group Health insurance.

1. Rehired Employees
Individuals who are rehired as employees of the Contractholder are considered newly hired employees for purposes of this Contract. The provisions of this Contract which are applicable to newly hired Eligible Employees and their Eligible Dependents (e.g., enrollment, Effective Dates of coverage, Pre existing Conditions limitation, and Waiting Period) are applicable to rehired Eligible Employees and their Eligible Dependents.
 2. Premium Payments
In those instances where an individual is added to coverage under this Contract (e.g., a new Eligible Employee or a new Eligible Dependent, including a newborn or Adopted child), that individual's coverage shall be effective, as set forth in this Section, provided YOUR INSURANCE COMPANY receives the applicable additional Premium payment within 30 days of the date YOUR INSURANCE COMPANY notified the Contractholder of such amount. In no event shall an individual be covered under this Contract if YOUR INSURANCE COMPANY does not receive the applicable Premium payment within such time period.
 3. Prior Coverage under an Extension of Benefits
The Contractholder's prior carrier may be required to provide certain benefits to the Insured under an extension of benefits provision.  In no event shall YOUR INSURANCE COMPANY pay any claims for services or supplies which are covered under any provision in the prior carrier's plan relating to extension of benefits after plan termination.

C.A.
When Mike applied for dependent coverage on his daughter, he paid the premium to cover her at time of application for coverage.  The Human Resources Department of Consolidated completed the necessary forms and notified the insurer immediately.  His daughter met all requirements for dependent’s coverage.
Mike’s foreman, Bill, left the employ of Consolidated and moved to Georgia and a new job.  His wife did not like Georgia and wanted to return home.   After 8 months, Bill applied for his old job at Consolidated and was rehired in a similar position.  He applied for health insurance benefits but had to wait for 90 days before he became eligible for coverage.  However, in the state where Consolidated is located, a “key man” exception is allowed, whereby if the employer can attest to the fact that the employee is a “key man” the insurer may waive the waiting period.  In this case, Bill held 2 engineering degrees and Consolidated showed how they had not been able to fully replace Bill when he left, even with the hiring of 3 persons.  The insurer would probably allow a waiver of the waiting period in actual practice.

PAYMENT OF PREMIUMS

YOUR INSURANCE COMPANY requires the regular and timely payment of Premiums on a prospective basis. The first payment must be received by YOUR INSURANCE COMPANY before YOUR INSURANCE COMPANY issues this Contract.  After such first payment, Premiums are due on the 1st day of each month, unless YOUR INSURANCE COMPANY and the Contractholder agree to have the 15th day of each month as the Premium due date. The Contractholder is solely responsible for the timely payment of Premiums. In the event this Contract terminates for any reason, the Contractholder is responsible for all due and unpaid Premiums.  Other than as specifically set forth in this Contract, YOUR INSURANCE COMPANY is not obligated to provide any coverage for any individual(s) for whom Premiums have not been received by YOUR INSURANCE COMPANY in advance, or to refund Premiums paid on behalf of any individual(s) who was listed on YOUR INSURANCE COMPANY's Enrollment Records as an Insured.

C.A.
Consolidated pays their premiums on the 1st of each month.  Their customers usually pay their bills towards the middle of the month in order to take advantage of any discounts.  However, Consolidated’s suppliers generally require payment by the fist of the month.  With the expansion of Consolidated and the additional new employees becoming eligible for benefits, the payment gap causes a strain on the finances of Consolidated.  They requested that their billing date be moved to the 15th of the month.


GRACE PERIOD
Note the abbreviated Grace Period [compared to Individual plans] and the difference in the payment of premiums provision, due to the premiums being submitted by the employer.

YOUR INSURANCE COMPANY allows a 10 day Grace Period for the payment of Premiums. Any Premium  which is not paid by the applicable due date may be paid within the 10 day period immediately following such due date. in the event the Premium payment is received by YOUR INSURANCE COMPANY within the Grace Period, this Contract will remain in force.  In the event the Premium payment is not received by YOUR INSURANCE COMPANY within the Grace Period, this Contract will terminate as of the due date and the Contractholder shall be liable to YOUR INSURANCE COMPANY for any claim payments made by YOUR INSURANCE COMPANY for services or supplies rendered subsequent to such due date.


C.A.
After Consolidated and the insurer agreed to the 15th of the month as billing date, the following month the corporate comptroller forgot that the due date had been changed, and waited until the 5th of the following month to submit the premiums.  Since the new billing date was the 15th, and there was a 10-day Grace Period, the policy had lapsed as of the 25th of the month.  The insurer did not receive the premium payment until the 5th of the next month.  Technically, this policy lapsed and the insurer had no liabilities.  However, as a matter of practice and to conserve the business, the insurer will work with the Contractholder, and with payment of back premium, would in nearly all cases, reinstate the policy.  They would probably bill Consolidated for an additional 2 weeks of premium.  Of course, if for some reason, the insurer is not interested in continuing the group coverage of Consolidated (high claims ratio, for instance), they are within their right to terminate the group policy and refuse to reinstate.

OTHER PREMIUM PAYMENT REQUIREMENTS
1. YOUR INSURANCE COMPANY reserves the right to suspend claims payments for claims incurred after the applicable due date in the event YOUR INSURANCE COMPANY does not receive the payment prior to the applicable due date.
2. YOUR INSURANCE COMPANY shall not be required to retroactively terminate this Contract or coverage for any Insured under this Contract.

INSUREDS’ FINANCIAL RESPONSIBILITIES
1  Individual Calendar Year Deductible requirement
The Individual Calendar Year Deductible requirement is set forth on the Schedule of Benefits. This requirement must be satisfied by each insured each Calendar Year, as determined by YOUR INSURANCE COMPANY, before any payment will be made by YOUR INSURANCE COMPANY for any claim. Only those charges indicated on claims received by YOUR INSURANCE COMPANY for Covered Services will be credited by YOUR INSURANCE COMPANY towards the Individual Calendar Year Deductible requirement, and only up to the applicable Allowed Amount.

2.  Aggregate Family Calendar Year Deductible Requirement Limit
The Aggregate Family Calendar Year Deductible requirement limit is set forth on the Schedule of Benefits. Once the Certificateholder's family has reached such limit, no Insured in that family will have any additional Deductible responsibility for the remainder of that Calendar Year. The maximum amount that any Insured in the family can contribute to the Aggregate Family Calendar Year Deductible requirement is the Individual Calendar Year Deductible amount.
3.  Annual Carryover
Any charges credited by YOUR INSURANCE COMPANY towards the Calendar Year Deductible requirements during the last three months of the prior Calendar Year will be carried over to reduce the Calendar Year Deductible requirement for the next Calendar Year.

4.  Prior Coverage Credit
Any charges credited by the Contractholder's prior insurer towards an Insured's Deductible requirement during the 90 days prior to the Effective Date of this Contract, under a policy which was replaced by this Contract, shall be credited to that Insured's Calendar Year Deductible requirement for the initial Calendar Year of coverage under this Contract, but only to the extent those charges were for Covered Services. Prior coverage credit only applies at the initial enrollment of the group. The Contractholder and/or Insured is responsible for providing YOUR INSURANCE COMPANY with the information necessary for YOUR INSURANCE COMPANY to apply this prior coverage credit.

The Hospital Per Admission Deductible requirement is set forth on the Schedule of Benefits. The Hospital Per Admission Deductible requirement must be satisfied by each Insured, as determined by YOUR INSURANCE COMPANY, before any payment will be made by YOUR INSURANCE COMPANY for any claim for services or supplies rendered by or at a Hospital. The Hospital Per Admission Deductible requirement applies regardless of the reason for the admission and is in addition to the Calendar Year Deductible requirement.

COINSURANCE REQUIREMENT
The wording very closely resembles that of the similar provision on Major Medical Plans.

C.A.
Consolidated received a notice of premium increase from their Group Health Insurance carrier, which they felt was exorbitant.  Therefore, they changed carriers effective August 1st.  The plan benefits remained the same.
Mike had been to the doctor for the Asian Flu that raged through his community, and he had accumulated $200 towards his deductible ($300). His wife also was sick and had accumulated $150 towards the deductible.  On September 15th, Mike contracted a skin disease that required treatment and the total bill was $300.
Under the Prior Coverage Credit provision of the policy, the amounts that Mike and Marie had spent during the calendar year and while they were under the prior carrier, was waived.  In effect Mike’s deductible was satisfied and his new carrier would pick up its coinsurance share of $200 ($180).  If Marie receives medical services, after $150 is billed, her deductible would also have been satisfied.


C.A.
Mike resides in a suburban area served by a Regional Hospital, located approximately 1 mile from his home.  He noted that under the new PPO group insurance policy, the Regional Hospital was not an approved hospital.  However, the City Hospital was 12 miles from his residence, and City is an approved hospital.
If Mike needs to be hospitalized, if he uses Regional, he will have to pay $100 deductible for each admission.  This deductible will not need to be paid if he uses City.  However (explained later in the text) if he needs immediate hospitalization &/or Emergency Room care, he can use Regional if time is of the essence.


RESTORATION OF BENEFITS
The wording very closely resembles that of the similar provision on Major Medical Plans.
HEALTH CARE PROVIDERS
Wording regarding the PPO Providers (when applicable) are the same as with individual Major Medical plans. As a rule, Provider-type plans are established the same for Group and Individual plans.  Note the illustrated Schedule of Benefits on the first page shows a difference in approved and non-approved Providers in coinsurance percentages.  Since some groups are multi-state, there can be special consideration given if there are employees in an area not served by participating Providers.  Some plans allow a choice with higher co-payments or some other added cost if approved Providers are not used.  Again, because the size of the group determines the type of plan and the benefits provided, there are more alternatives to this and other similar provisions than could be outlined in a text of this size and type.

COVERED SERVICES

Hospital Care, Physician Care, Ambulatory Surgical Center Care, Accident Care, Accident Dental Care, Prescription Drugs, Complications of Pregnancy, Sterilization, Newborn Child and Well-Child Care, Organ Transplant, Mental-Nervous Disorder treatment, Alcohol-Drug Dependency treatment, Therapeutic Services, Mammogram, Skilled Nursing Care, Home Health Care, Ambulance Services, Prosthetic & Orthotic Devices & Durable Medical Equipment, are all comparable to the provisions and terminology of the individual Major Medical plans.  The only two sections of interest that are not defined under Major Medical provisions, are Maternity and Hospice Care.  (See below)

MATERNITY CARE
Maternity Health care services and supplies, including prenatal care, delivery and postnatal care, provided to an Insured other than the Certificateholder's child, by a Doctor of Medicine (M.D.), Doctor of Osteopathy (D.O.), Hospital, Birth Center, midwife or Certified Nurse Midwife may be Covered Services.
Maternity benefits are provided for a Certificateholder's Dependent daughter only when: 1) the  Certificateholder has employee/children or employee/family type coverage; 2) the Contractholder has purchased the optional Dependent daughter maternity benefits Rider from YOUR INSURANCE COMPANY; and 3) the Dependent daughter was covered under such Rider for at least 30 days prior to the date of conception of such Dependent's pregnancy, as determined by a Physician.

Complications of Pregnancy: Health care services and supplies provided to an Insured for the treatment of complications of pregnancy may be Covered Services.  Coverage for complications of pregnancy is limited to Covered Services to treat the Condition covered by the complication, and does not include maternity coverage.
 Additionally, coverage for complications of pregnancy is subject to any Pre-existing Condition limitations. For purposes of this Section, the phrase complications of pregnancy" means a Condition which is diagnosed as a separate Condition from the pregnancy.

Complications of Pregnancy definitions and limitations closely follow those outlined in the Major Medical policy.

C.A.
Mike’s daughter had been “going steady” with her high school sweetheart for 2 years.  When Mike and Marie discovered that the daughter and her boyfriend were having intimate relations, they became concerned.  They were afraid that their daughter might become pregnant, even though they attempted to stop such irresponsible behavior.    
Marie had a friend whose husband also worked for Consolidated, and had a similar situation arise, but when the daughter became pregnant, they discovered that they had had to purchase a special Maternity Rider before a dependent would be covered.  Mike, took immediate action and purchased the Rider.  The action was correct as soon afterwards, their daughter informed them that she was pregnant.  She and her parents decided that she should continue in college and when the baby was born, Marie would keep her while her daughter continued her education.
It was determined that the daughter had become pregnant about 45 days before the Maternity Rider was purchased (if it had been less than 30 days, she would not have been covered under Consolidated’s group plan).  She elected to have her baby at a birth center near their home and to use the services of a Certified Nurse Midwife as she felt more comfortable with these people (as they were approved Providers, the plan would cover those expenses).  However, she started having pains prior to her due date, and as a precaution she was sent to Regional Hospital, close to her home (not-approved, so there would be an additional $100 deductible), and brought in the services of an obstetrician (approved Provider).  It was determined that a Cesarean should be performed.  The surgery was performed, and the daughter gave birth to an 8-pound baby girl.
Since the Cesarean was necessary, the Maternity provision would not apply, however, the Complications of Pregnancy provision would apply and her expenses would be covered.  She would be responsible for the $300 deductible, plus the $100 Hospital Deductible, plus 10% of the remaining bills up to a maximum of $1,000, for a total cost of $1,400.


HOSPICE CARE
  (Typically, hospice care is not covered under individual Major Medical policies)

Health care services and supplies provided to an Insured in connection with a Hospital treatment program may be Covered Services provided the Hospice treatment program is approved by the Insured’s Physician who advises that the Insured is not expected to live more than one year.  Benefits for Covered Services for Hospice are limited as indicated in the Schedule of Benefits.


C.A.
Mike’s Brother-in-law, Sam, also works for Consolidated and is covered under their Group Insurance Plan.  Sam was a very heavy smoker, and had a lingering, hacking cough.  He went to his doctor for a checkup, and was diagnosed as having lung cancer, requiring immediate surgery.
During the operation, it was discovered that the cancer had spread throughout his body.  After surgery and a week in the hospital, the doctors sent him home, as there was nothing more they could do for him.  They gave him less than a month to live.
Sam’s doctor recommended Hospice service, and set up a planned treatment program.  The Hospice installed a hospital bed in his home and spent time with the family, instructing them on how to treat him during his last hours.  The “Do Not Resuscitate” sign was posted in his room.  He very soon could not eat solid foods, and had to have a special diet of Ensure.  The surgery left a hole in his chest for drainage, and the bandages had to be changed 2 or 3 times a day.  He passed away 4 weeks after hospital discharge.
The Hospice expenses would be covered under the group insurance plan.

SECOND SURGICAL OPINION

In general, Second Opinions are more closely regulated under Group insurance coverage than with individual Major Medical policies.  This will vary by company, policy form and jurisdiction, however the following illustrated wording is typical for many plans.

Under this program, each Insured is required to obtain a confirming surgical opinion from a Physician who is participating in this program when a Non PPO Physician intends to perform any Procedures of the Planned (i.e., surgery that is not all emergency or urgent) surgical procedures listed below. There is no Coinsurance or Deductible responsibility for insureds when receiving covered consultations under this Program.  In the, event an Insured does not obtain such confirming opinion, the Allowed Amount will be reduced by 25%.  This penalty is the Insured's responsibility and is in addition to all applicable obligations and limitations under this Contract. The benefit reduction amount will not be applied towards the Coinsurance requirement limits (for example, the individual Coinsurance requirement limit).


1.  Planned Surgical Procedures Requiring a Confirming Opinion
Insureds must obtain a confirming opinion for the following planned surgical procedures when they are to be performed by a Non PPO Physician:
arthroplasty   plastic operation on a joint or the formation of an artificial joint when performed on the knee or hip;
arthroscopy   internal examination performed by the use of a scope,  when performed on the knee;
bunionectomy   surgical removal of a bunion;
cataract removal   removal of the opacity of the crystalline lens of the eye;
cholecystectomy   removal of the gall bladder;
coronary bypass and pacemaker insertion;
D&C   dilation and curettage;
subcutaneous mastectomy   excision of cyst, tumor, or lesion of the breast;
hemorrhoidectomy   removal of a mass of swollen varicose veins in the rectal mucous membrane
hysterectomy   removal of the uterus by excision;
laminectomy or laminotomy   removal of or incision into a disk
prostatectomy (including transurethral resection)   excision of the  prostate gland;
submucous resection/rhinoplasty   surgical correction of deviated septum, plastic surgery on the nose; and
tonsillectomy/adenoidectomy   removal of the tonsils and adenoids.

2.  How to Obtain a Second Opinion
Insureds must obtain the confirming opinion from a Physician who is participating in YOUR INSURANCE COMPANY's Second Surgical Opinion program in order to avoid the 25% penalty.  Insureds may obtain a list of such participating Physicians by contacting YOUR INSURANCE COMPANY. Additionally, upon request YOUR INSURANCE COMPANY will provide tile insured with a Medical Records Release Authorization form which will allow the insured's Physician to transfer records to the consulting Physician.

In the event the consulting Physician does not confirm the need for the Planned surgery, the Insured may seek a third opinion from a Physician participating in YOUR INSURANCE COMPANY's Second Surgical Opinion program.

C.A.
Mike suffered from hemorrhoids and since he had to sit nearly all day at his job, they became intolerable.  Mike went to a local clinic and was checked by a non-approved physician, who wanted to perform a hemorrhoidectomy in the Regional Hospital.  However, he needed a second opinion, preferably from an approved Physician to avoid a 25% penalty.  The doctor that gave the second opinion felt that the operation was not needed at this time.  Mike’s original doctor then asked for a third opinion (again, approved Physician) and the third opinion agreed.  Mike then entered the hospital and had a hemorrhoidectomy.  Note:  At the Regional hospital, he still would have to pay an additional $100.

MEDICAL NECESSITY
The wording under Group policies and Individual Major Medical are approximately the same – primarily the decision as to whether a procedure is medically necessary is the decision of the insurance company.

PRE EXISTING CONDITIONS

Pre-existing conditions differ considerably between Group insurance and Individual Major Medical insurance, however because of liberalization of provisions due to politics-driven regulations, the difference is narrowing and in particular with respects to the HIPA Act as discussed later in this text.

Except as otherwise provided in this Contract, if the Insured enrolled for coverage under this Contract during the Initial Enrollment Period or during an Annual Open Enrollment Period, the period during which coverage for Pre-Existing existing will be limited depends on whether or not the Insured had Qualifying Previous Coverage.

Except as otherwise provided in this Contract, insureds who had employer based group health Qualifying Previous Coverage will be given credit for the partial satisfaction of a Pre existing Condition limitation waiting period if that person was subject to a Pre existing Condition limitation under the previous coverage and had not satisfied a 12 month Pre existing Condition waiting period:

1.  If the Insured employee is newly hired by the Contractholder and enrolls himself or herself and his or her Eligible Dependents within 30 days before the Effective Date of his or her new coverage under this plan, exclusive of any waiting period, or;

2.  If the Insured employee, and his or her Eligible Dependents, were covered under another health benefit plan established and maintained by the Contractholder and maintained that coverage under that plan up to the beginning date of the Annual Open Enrollment Period, and now desires to change to this Contract during an Annual Open Enrollment Period.

An insured who had employer based group health Qualifying Previous Coverage will not be subject to Pre existing Condition Limitation waiting period if they were covered continuous to a date not more than thirty (30) days prior to the Effective Date of coverage, exclusive of any waiting period.

An insured who had individual Qualifying Previous Coverage that was in effect for 12 months or longer will not be subject to a Pre existing Condition limitation waiting period if they were covered continuously under the Qualifying Previous Coverage continually to a date 30 days before the Effective Date of this Contract, exclusive of any waiting period.
If the Insureds (not including Late Enrollees) did not have Qualifying Previous Coverage, the following rules apply:

1.  If the Contractholder has 3 or more employees,
Pre Existing Conditions which manifested themselves, or for which medical advice or treatment was received, within the 6 month period immediately preceding the Insured’s Effective Date will be considered pre existing and will not be covered until the insured has been covered under this Contract for 12 consecutive months.
2.  If the Contractholder has less than 3 employees, Pre existing Conditions which manifested themselves, or for which medical advice or treatment was received, within the 24 month period immediately preceding the Effective Date will be considered pre existing and will not be covered until the insured has been covered under this Contract for 24 months.

Late Enrollees

A Late Enrollee can enroll for coverage under this Contract in one of the, following ways.
1. If the Late Enrollee waits until the next Annual Open Enrollment Period to enroll, Pre-existing Conditions Limitations which had manifested themselves or for which there was medical advice or treatment:
• within the 6 month period immediately preceding the Insured’s Effective Date will not be covered under this Contract until the  Insured has been covered under this Contract for 12 consecutive  months for an employee of a Small Employer with 3 or more  employees, or;
 • within the 24 month period immediately preceding the Insured’s Effective Date will not be covered under this Contract until the  Insured has been covered under this Contract for 24 consecutive  months for an employee of a Small Employer with less than 3  employees.
2. YOUR INSURANCE COMPANY will allow a Late Enrollee who wants to apply prior to the next Annual Open Enrollment Period to apply at any time, however, he/she will be required to submit a Medical Statement Application and will be subject to the following rules:

If the Late Enrollee's Medical Statement Application is acceptable to YOUR INSURANCE
COMPANY:
Coverage will become effective on the date YOUR INSURANCE COMPANY accepts the Late Enrollee for coverage but
• For individuals whose coverage is provided by a Small Employer who has 3 to 50 employees:
  Pre existing Conditions, which manifested themselves, or for which treatment or advice was received, 6 months prior to the individual's Effective Date, will not be covered for a period of 12 months following the individual's Effective Date (with proper credit for Qualifying Previous Coverage, if any).
• For individuals whose coverage is provided by a Small Employer who has 1 or 2 employees:
Pre existing Conditions, which manifested themselves, or for which treatment or advice was received, 24 months prior to the individual's Effective Date, will not be covered for a period of 24 months following the individual's Effective Date of coverage (with proper credit for Qualifying Previous Coverage, if any).
If the Late Enrollee's Medical Statement Application is not acceptable to YOUR INSURANCE COMPANY, then the Late Enrollee will be required to reapply at the next Annual Open Enrollment Period. Once the Late Enrollee reapplies:
• For individual's whose coverage is provided by an employer who has 3 to SO employees and who did not have Qualifying Previous Coverage:
Pre existing Conditions which manifested themselves, or for which treatment or advice was received, 18 months prior to the individual's first (original) date of application will not be covered for a period of 18 months following the individual's Effective Date of coverage, with credit for the number of months for which he/she was totally excluded from coverage, i.e., the number of months between the original date of the individual's application and the individual's Effective Date of coverage.
• For individual's whose coverage was provided by an employer who has 1 or 2 employees and who did not have Qualifying Previous Coverage:
Pre existing Conditions which manifested themselves, or for which treatment or advice was received 24 months prior to the individual's first (original) date of application will not be covered for a period of 24 months following the individual's Effective Date of coverage, with credit for the number of months for which he/she was totally excluded from coverage, i.e., the number of months between the original date of the individual's application and the individual's Effective Date of coverage.
YOUR INSURANCE COMPANY reserves the right to collect from the Insured the cost of any service or supply paid as benefits by YOUR INSURANCE COMPANY for a Pre existing Condition in error.

C.A.
One of Consolidated’s suppliers, WidgetOne Corporation, provided their 8 employees with health insurance, with benefits the same as Consolidated as most of their employees had formerly worked for Consolidated and wanted the same benefits when possible.  The principal difference between the plans was that as a smaller group, the employees were subject to a pre-existing condition clause.
WidgetOne hired Donald, who had formerly worked for Consolidated.  Donald enrolled in the WidgetOne health benefits program.  Because he had enrolled directly from one plan to another, the pre-existing conditions provision was waived as Donald had been with Consolidated for several years.
However, new employee Harold, came from another small company, and had only had coverage for 6 months prior to coming to work for WidgetOne.  Therefore, he would have a 6-month pre-existing condition provision.
Harold’s previous company only had 2 employees (Harold and the owner), so their group plan had a 24 month pre-existing clause.  By joining a larger group, he reduces his pre-existing condition clause to 18 months.
Prior to joining Consolidated, Harold had suffered severe chest pains on 3 separate occasions.  At first he thought it was simply gas pains, took some Tums, and the pain left.  Later he became concerned, but since he knew he was going to Consolidated who had a better health plan in respect to pre-existing conditions.  Soon after joining Consolidated, he again suffered chest pains and his wife rushed him to the hospital, where it was determined that he had suffered a heart attack.                                                                                                       (Continued on next page)
Harold insisted that this was not a “pre-existing condition” as he had not gone to a doctor.  However, during his physical examination and chest x-rays, it became obvious that he had had at least 3 myocardial infarctions as there were sports of injured muscle on his heart.  The insurance company referred to their definition of pre-existing “which manifested themselves, or for which medical advice or treatment was received during this period”, particularly to the “condition which manifested itself” during this period.  (Some policy provisions further specify that “any condition that would cause a reasonable person to seek medical care” is considered pre-existing if it falls within the appropriate time period).



BENEFIT LIMITATIONS
Restrictions and limitations such as those for various devices and equipment limited to the most cost effective; Multiple Surgical Procedures; Incidental Surgical Procedures; Allowance For Surgical Assistant; Allergy Testing; Physician In-Hospital Visits; Limitation For Physical Therapy, etc., are outlined in a group contract and closely resemble the wording and provisions of an individual Major Medical policy.

EXCLUSIONS

Not surprisingly, the Exclusions under a Group policy closely resembles the Exclusions under a Major Medical program, except for noted exceptions, such as Maternity and Hospice coverage.

COORDINATION OF BENEFITS

Coordination of Benefits provisions in individual policies vary from those used in group policies primarily because group policies are subject to COBRA [described later in this text] and approach the problem of duplicate coverage from a different [group & employer furnished benefits] perspective.
Coordination of Benefits is a limitation of benefits for Covered Services under this Contract and is designed to avoid the duplication of payment for health care services and supplies.  Coordination of Benefits applies when an Insured is covered under other plans, programs, or policies providing benefits for health care services and supplies which contain a COB provision or are required by law to contain a COB provision.  Such other plans, programs, or policies may include, but are not limited to:

1.   Any group or individual insurance (including automobile PIP and/or medical payments), group self insurance, health maintenance organization, or other plan, program, or policy; or

2.   Any group or individual plan, program, or policy underwritten or administered by YOUR INSURANCE COMPANY.

YOUR INSURANCE COMPANY's payment for Covered Services depends on whether YOUR INSURANCE COMPANY is the primary payer, as determined in accordance with the provisions set forth below. In the event YOUR INSURANCE COMPANY is the primary payer, YOUR INSURANCE COMPANY's payment for Covered Services, if any, will not be reduced due to the existence of other coverage and will be made without regard to the Insured's other plans, programs, or policies.
In those instances where COB applies and YOUR INSURANCE COMPANY is not the primary payer, YOUR INSURANCE COMPANY's payment for Covered Services, if any, will be reduced so that when such payment is combined with the payments made under the Insured's other health care plans, programs, or policies, the total payment will not exceed 100% of the "total reasonable expenses" actually incurred by the Insured. In the event an Insured receives Covered Services from a PPO or a Participating Provider, "total reasonable expenses" shall equal the amount YOUR INSURANCE COMPANY is obligated to pay to the Provider pursuant to the applicable agreement YOUR INSURANCE COMPANY has with such Provider.

The following rules shall be used by YOUR INSURANCE COMPANY to determine if YOUR INSURANCE COMPANY is the primary payer:
1. The benefits of a policy, plan, or program which covers the person as all employee, member, or Insured, other than as a Dependent, are determined before those of the policy, plan, or program which covers the person as a Dependent.
However, if the person is also a Medicare beneficiary, and if the rule established under the Social Security Act of 1965, as amended, makes Medicare secondary to the plan covering the person as a Dependent of an active employee, the order of benefit determination is:
a. First, benefits of a plan covering persons as an employee, member, or subscriber.
b. Second, benefits of a plan of an active worker covering persons as a Dependent.
   c. Third, Medicare benefits,
2. Except as stated in paragraph 3, when two or more policies, plans, or programs cover the same child as a Dependent of different parents:
a. The benefits of the policy, plan, or program of the parent whose birthday, excluding the year of birth, falls earlier in a year are determined before those of the policy, plan, or program of the parent whose birthday, excluding year of birth, falls later in the year; but
b. if both parents have the same birthday, the benefits of the policy, plan, or program which covered the parent for a longer period of time are determined before those of the policy, plan, or program which covered the parent for a shorter period of time.
However, if a policy, plan, or program subject to the rule based on the birthday of the parents as stated above coordinates with an out of state policy, plan, or program which contains provisions under which the benefit of a policy, plan, or program covers a person as a Dependent of a male are determined before those of a policy, plan, or program which covers the person as a Dependent of a female and if, as a result, the policies, plans, or programs do not agree on the order of benefits, the provisions of the other policy, plan, or program shall determine the order of benefits.
3. If two or more policies, plans, or programs cover a Dependent child of divorced or separated parents, benefits for the child are determined in this order:
a. First, the policy, plan, or program of the parent with custody of the child;
b. Second, the policy, plan, or program of the spouse of the parent with custody of the child; and
C. Third, the policy, plan, or program of the parent not having custody of the child.
However, if the specific terms of a court decree state that one of the parents is responsible for the health care expenses of the child, and if tile entity obliged to pay or provide the benefits of the policy, plan, or program of that parent has actual knowledge of those terms, the benefits of that policy, plan, or program are determined first. This does not apply with respect to any claim determination period or plan, policy, or program year during which any benefits are actually paid or provided before that entity has the actual knowledge.
4. The benefits of a policy, plan, or program which covers a person as an employee who is neither laid off nor retired, or as that employee's Dependent, are determined before those of a policy, plan, or program which covers that person as a laid off or retired employee or as that employee's Dependent. If the other policy, plan, or program is not subject to this rule, and if, as a result, the policies, plans, or programs do not agree on the order of benefits, this paragraph shall not apply.
5. If none of the rules in paragraph 1., paragraph 2., paragraph 3., or paragraph 4. determine the order of benefits, the benefits of the policy, plan, or program which covered an employee, member, or Insured for a longer period of time are determined before those of the policy, plan, or program which covered that person for the shorter period of time.
If an individual is covered under a COBRA continuation plan as a result of the purchase of coverage as provided under the Consolidation Omnibus Budget Reconciliation Act of 1985, as amended, and also under another group plan, the following order of benefits applies:
a. First, the plan covering the person as an employee, or as the employee's Dependent.
b. Second, the coverage purchased under the plan covering the person as a former employee, or as the former employee's Dependent provided according to the provisions of COBRA.

Coordination of benefits shall not be permitted against an indemnity type policy, an excess insurance policy as defined in State Statutes, a policy with coverage limited to specified illnesses or accidents, or a Medicare supplement policy.

C.A.
Mike’s father-in-law also works for Consolidated.  He turned age 65 and was eligible for Medicare.  Medicare, by law, is secondary to the group plan of Consolidated.  Since Consolidated pays for the employee’s insurance, he elected to keep his group coverage.
Bill (also employed at Consolidated) has a son, Reginald, who has been a sickly child and requires considerable medical attention.  Bill’s wife, Joanne, works for another company and is insured under their health plan as the employer pays all of the premiums.  Because of Reginald’s health, both parents carry Reginald as a dependent on their insurance.  Until recently, Reginald’s medical costs had been a series of small doctor’s bills, but recently he has had rather costly CAT Scans and MRI’s, plus new expensive medical treatment.
In determining which plan would be primary, it was first determined whether Bill or Joanne had the earliest birthday, and by coincidence (they never forget each other’s birthdays) they both were born on March 4.  Therefore, the policy then called for the one that had had coverage the longest.  Since Bill had returned from Georgia and went back to his old job, Joanne had only recently gone to work.  Therefore, Bill’s insurance would be primary. (Continued on next page)
Interestingly, in some states, with the same birthdays, the coverage of the male (Bill) would be primary anyway.  In some other jurisdictions Bill’s coverage would be primary regardless of the incidence of birthdays.

SUBROGATION
The wording very closely resembles that of the similar provision on Major Medical Plans
TERMINATION OF THE GROUP CONTRACT
Termination provisions of a Group Contract differs from those of an individual plan because the policyholder is actually the employer.  Therefore, provisions must be made for cancellation by the employer and termination of coverage for individual employees.  A provision in the renewability section allows the insurer to cancel a group contract if continued exposure could injure the insurer financially, with the Department of Insurance’s permission.  It is conceivable that a company may have a very large group that could have so many claims the insurer would be financially injured if they kept it on the books, a situation that obviously would not arise in an individual policy.

This Contract shall remain in effect until terminated by either party in a manner consistent with this Contract.
The Contractholder may terminate this Contract at any time without cause upon at least 45 days prior written notice to YOUR INSURANCE COMPANY.
This Contract is renewable at the option of the Contractholder except that YOUR INSURANCE COMPANY may terminate or not renew this Contract for any of the following reasons:
• non payment of required premiums;
• fraud or misrepresentation of the Contractholder;
• non compliance with required Contract provisions;
• non compliance with YOUR INSURANCE COMPANY's minimum participation requirements;
• non compliance with YOUR INSURANCE COMPANY's Contractholder contribution
  requirements
• the Contractholder's termination of the business in which it was engaged on  the Effective Date
  of this Contract;
• the Department of insurance determines that continuation of coverage is not  in the best interest of the   Contractholder or Insureds or will impair YOUR INSURANCE COMPANY's  ability to meet its contractual obligations.  In such instances, the Contractholder may seek assistance from the Department of Insurance in finding replacement coverage.

This Contract will automatically terminate as of the applicable Premium due date in the event YOUR INSURANCE COMPANY does not receive the applicable Premium payment prior to the end of the Grace Period. In no event will such termination relieve the Contractholder of its obligation for claims payments made by YOUR INSURANCE COMPANY for services or supplies rendered subsequent to such due date.  YOUR INSURANCE COMPANY shall provide to the Contractholder written notification of any termination by YOUR INSURANCE COMPANY. Upon receipt of such notification, the Contractholder shall immediately notify each Certificate holder of the termination.

C.A.
Consolidated does not have a participation problem inasmuch as they pay the premium for their employees.  Therefore, there is no logical reason for an employee not to accept the health insurance.  If they are covered under their spouse’s health insurance with other groups, they are not considered “eligible”, so it will not affect the ratio.
If Consolidated only paid for 50% of the employees premium, many employees would feel that they could not afford the 50% premium from their paycheck and would not accept the insurance when they became eligible.  This would create problems as traditionally, the younger and healthier individuals are the ones who feel that they can’t afford health insurance, and since they are healthy, they feel they don’t need it.  Therefore, the ones remaining in the group (if there are enough eligible employees to maintain the participation requirements) are the least healthiest, those who are suffer from poorer health, or are older and more susceptible to ill health.  This creates an anti-selection problem, as claims would increase which would increase the overall premium for the group.  As the premium increases, more healthy employees will refuse or drop out of group health coverage as they feel they cannot afford it – and again they will be the healthy ones.  The cycle could continue.  It may be more cost-efficient for the employee to pay for all of the premiums on the employees.



COBRA CONTINUATION OF COVERAGE

A provision unique to Group insurance is the COBRA provision.  In effect, this allows employees who have been insured under a Group insurance policy, that leaves the group, to remain covered under the same policy for a period of time (normally 18 months, except if disability is involved - see below).  This provision was legislated by the Federal Government, with the result that very detailed explanation of this benefit is required and is strenuously enforced.  COBRA is mandated for all Groups of 20 or more employees, but some states have enacted a similar provision for smaller groups – usually groups 5 to 20 employees.  The principal features of the COBRA provision is that benefits extend for 18 months, maximum 36 if disability is involved as outlined below; and that it affects groups of 20 or more employees.  It is the employers responsibility to notify the ex-employee of his/her COBRA benefits, however in at least one state that has a State COBRA – like law for smaller groups, the responsibility is that of the insurance company).

Federal continuation of coverage requirements of the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA), as amended, also known as Section 4980B of the Internal Revenue Code of 1986, may apply to the Contractholder. If COBRA applies to the Contractholder, an Insured may be entitled to continue his or her group health coverage for a limited period of time, if the Insured meets the applicable requirements, makes a timely election, and pays the proper Premiums.

An Insured must contact the Contractholder to determine if he/she is entitled to COBRA continuation of coverage. The Contractholder is solely responsible for meeting all of the obligations under COBRA, including the obligation to notify all covered employees and Dependents of their rights under COBRA. If the Contractholder or the Insured fails to meet its obligations under COBRA and this Contract, YOUR INSURANCE COMPANY shall not be liable for any claims incurred by the Insured after his/her termination of coverage.
Solely for the convenience of the Contractholder, a summary of the COBRA rights of an Insured and the general conditions for an Insured's qualification for COBRA continuation coverage is provided below. This summary is not meant as a representation that any of the COBRA obligations of the Contractholder are met by the purchase of this Contract; the duty to meet such obligations remains with the Contractholder.
Insureds may elect, if COBRA applies to the Contractholder and the Insured is eligible for such coverage, to continue their group health insurance if they qualify under one of the following circumstances:
1.  If coverage would otherwise be lost due to the death of a covered active or retired employee of the Contractholder, the surviving spouse and Dependent children may qualify to elect to continue their group health coverage for a period of time not to exceed 36 months from the date of death.
2.  A spouse who would otherwise lose coverage due to a divorce or legal separation from a covered active or retired employee of the Contractholder, and Dependent children who would otherwise lose coverage due to the divorce or legal separation, may quality to elect to continue their group health coverage for a period of time not to exceed 36 months from the date of divorce or legal separation.
3.  A spouse or Dependent child of a covered active or retired employee who would otherwise lose coverage due to the employee's (or retired employee's) entitlement to Medicare, may quality to elect to continue their group health coverage for a period not to exceed 36 months from the date the employee or covered retiree first becomes entitled to Medicare.
4.  Children of a covered active or retired employee, who would otherwise lose coverage due to a failure to meet the group health plan's eligibility requirements (e.g., exceeding the limiting age), may qualify to elect to continue group health coverage for a period not to exceed 36 months from the date the child ceased to meet such eligibility requirements.
5. a. Covered employees, their covered spouse and Dependent children may qualify to elect to continue their group health coverage if coverage would otherwise be lost due to termination of employment with the Contractholder (other than for reasons of gross misconduct), or due to a reduction in hours of employment with the Contractholder. This continuation of coverage may continue for a period not to exceed 18 months from the (late of termination or reduction in hours.
b. If, at the time of the employee's termination or reduction in hours, an Insured is totally disabled (as defined by the Social Security Administration) and all notification and eligibility requirements are met, an extension of coverage of up to 11 additional months may be available (29 months total). Extension of coverage will not be provided if the Insured fails to inform the Contractholder in writing of the disability before the continuation of coverage expires and within the time periods required by COBRA.
6.  If an Insured is receiving continuation coverage under paragraph 5, such coverage may continue for a period longer than the time stipulated in that paragraph if an event that would otherwise have entitled the Insured to COBRA continuation coverage (e.g., divorce, legal separation, or death) later occurs. But in no case will the Insured receive coverage beyond 36 months from the event that originally made him or her eligible for coverage.
7.  If a bankruptcy or other proceeding under Title 11 of the United States Code commences with respect to the Contractholder, continuation rights shall be provided to the Insured to the extent required under COBRA.

In order for the group health coverage to continue pursuant to COBRA, under this Contract, the following conditions must be met:
1. a.  If coverage would be lost due to a reduction in hours or termination of employment (for reasons other than gross misconduct), the Contractholder must notify the employee and Dependents of their continuation of coverage rights under COBRA within 14 days of the termination of employment or reduction in hours causing loss of coverage.
b.  If coverage would be lost due to Medicare entitlement, divorce, legal separation, or the failure of a covered Dependent child to meet eligibility requirements, the employee or Dependent must notify the Contractholder, in writing, within 60 days of any of these events. The Contractholder must notify the Dependents of their continuation of coverage rights within 14 days of receipt of such notice from the employee or Dependent.
2.  The qualified Insured must elect to continue, the group health insurance within 60 days of the later of the date that the coverage terminates or the date the notification of continuation of coverage rights is sent by Contractholder.
3.   The qualified Insured who elects continuation coverage must not be covered under any other group health insurance plan.  However, COBRA coverage may continue if the new group health insurance plan contains exclusions or limitations due to a Pre existing Condition that would affect the continuant's coverage.
4.  The qualified Insured who elects continuation of coverage, must not become after electing, entitled to Medicare.
5.  A Totally Disabled Insured who is eligible to extend and who elects to extend his or her continuation of coverage after 18 months may not continue such coverage more than 30 days after a determination by the Social Security Administration that the Insured is no longer disabled. The Insured must inform the Contract holder of the Social Security determination within 30 days of such determination. For purposes of this Section, a Totally Disabled Insured is an Insured who is determined to be disabled under the Social Security Acts (Title 11, OASDI or Title XVII, SSI).
6.  The qualified Insured electing continuation of coverage, must meet all Premium payment requirements, and all other eligibility requirements set forth in COBRA, and, to the extent not inconsistent with COBRA, in this Contract.
7.  The Contractholder must continue to provide group health coverage to its employees through YOUR INSURANCE COMPANY.

An election by an employee or spouse shall be deemed to be an election for any other qualified beneficiary related to that employee or spouse, unless otherwise specified in the election form.

The Insured does not need to show insurability to receive COBRA continuation of coverage. However, the Insured must pay the applicable Premiums charged by the Contractholder and this Contract.

In the case of a qualified Insured whose maximum period of continuation of coverage expires, the Contractholder must, during the 180 days period prior to such expiration date, provide the qualified Insured the option of enrolling in an individual conversion policy made available to the Insureds of the Contractholder by YOUR INSURANCE COMPANY.

NOTE: This Section of this Contract shall not be interpreted to grant to any Insured any continuation rights in excess of those required by COBRA and/or Section 4980B of the Internal Revenue Code. Additionally, this Contract shall be deemed to have been modified, and shall be interpreted, so as to comply with COBRA and changes to COBRA that are mandatory with respect to the Contractholder.

C.A.
Assume that Mike leaves Consolidated and decides to go into business for himself as a consultant.  He is qualified for COBRA coverage.  Mike continues coverage for himself and his family on the same basis as he had when he was working for Consolidated.  However, his premium jumped considerably as Consolidated had paid for his insurance coverage so he had to pay the premiums previously paid by Consolidated.
Mike and his family are in relatively good health, but if a Mike or a dependent became disabled, the COBRA period would extend from 18 months to 24 months.
If Mike finds that the premium is excessive, he should investigate individual Major Medical coverage as an alternative.  Since individual policies are underwritten, if they qualify for coverage, the premium should be less.  The principal feature that they would lose would be Maternity, however since they are over childbearing age, except for their daughter so arrangements will have to be made for her.  Perhaps she could qualify for an individual policy with a maternity rider.
If Mike elects to continue with the COBRA coverage, after the COBRA plan has been in existence for 18 months he must then either accept the conversion policy or at that time, apply for an individual policy.  Since he has exhausted COBRA, he qualifies for a conversion policy under the provisions of HIPAA (See details later in text).  HIPAA requires that insurers offer 2 of their most popular plans to those qualifying for the conversion plan, but if there is no regulations requiring competitive pricing, the premiums for the conversion policies may be quite expensive.  If this situation continues, Mike would probably be better off with individual policies, providing he and his family can meet the underwriting and health requirements at the end of the COBRA period.

CONVERSION TO AN INDIVIDUAL POLICY

A conversion policy must be offered to an ex-employee covered under the plan as stated below, is entitled to a conversion policy, i.e. an individual policy under certain situations, as listed below.  Because of the HIPAA legislation, and subsequent legislation relating to portability of insurance, regulations are in effect in most jurisdictions to specify the policies that may be offered, in addition to those provisions provided under HIPAA.

Any Insured who has been continuously covered for three (3) months under this Contract, or under any group policy providing similar benefits that this Contract immediately replaced and whose coverage has been terminated for any reason, including discontinuance of this Contract in its entirety and termination of continued coverage under COBRA, is entitled to apply for a YOUR INSURANCE COMPANY individual conversion policy.  YOUR INSURANCE COMPANY must receive the completed conversion application and the applicable Premium payment within the 30-day period beginning on the date the coverage under this Contract terminated.
In the event YOUR INSURANCE COMPANY does not receive the conversion application and the initial Premium payment within such 30-day period, the Insured's conversion application will be denied and the Insured is not entitled to a conversion policy.
Additionally, an Insured is not entitled to a conversion policy if:
1. the Insured is eligible for or covered under the Medicare program;
2. the Insured's coverage under this Contract terminated because the Insured's Certificateholder failed to make any Premium contribution payment on a timely basis;
3. this group Contract was replaced by any group policy, contract, plan, or program, including a
   self insured plan or program, that provides benefits similar to the benefit provided under this  
   Contract; or
4. a. the Insured is covered under any Hospital, surgical, medical or major medical policy or  
contract or under a prepayment plan or under any other plan or program that provides   benefits which are similar to the benefits provided under this Contract;
b. the Insured is eligible, whether or not covered, under any arrangement of coverage for individuals in a group, whether as an insured, uninsured, or partially insured basis, for benefits similar to those provided under this Contract; or
c. benefits similar to the benefits provided under this Contract are provided for or are available to the Insured pursuant to or in accordance with the requirements of any state or federal law (e.g., COBRA, Medicaid); and
d. the benefits provided under the sources referred to in paragraph 4a or the benefits provided or available under the source referred to in paragraph 4b and c above, together with the benefits provided by YOUR INSURANCE COMPANY's conversion policy would result in overinsurance in accordance with YOUR INSURANCE COMPANY's overinsurance standards, as determined by YOUR INSURANCE COMPANY.
It is the sole responsibility of the Insured to exercise this conversion privilege by submitting a YOUR INSURANCE COMPANY conversion application and the initial Premium payment to YOUR INSURANCE COMPANY on a timely basis. The conversion policy may be issued without evidence of insurability and shall be effective the date the individual’s coverage under this contract terminates.


MEDICARE SECONDARY PAYER PROVISIONS
If an employee becomes eligible for Medicare, and continues to be eligible to be covered under the contract, the benefits of the Group policy are primary and Medicare is secondary.  The person insured can elect Medicare as primary, in which case the Group policy becomes secondary. For larger groups, there are provisions for employees who are covered under Medicare disability, and for those working employees who have end stage renal disease.  For disabled employees, Medicare will become primary and the Group becomes primary.  If a covered employee who has (will be undergoing) renal dialysis, or have (will) receive a kidney transplant, group coverage will continue primary for 12 months after the start of dialysis, or a month after which the individual has a kidney transplant, or a combination of 2 months after hospital admission if the individual enters the hospital up to 2 months prior to a transplant.

GENERAL LIMITATIONS, EXCLUSIONS & PROVISIONS


COORDINATION OF BENEFITS

Coordination of Benefits (“COB") limits the benefits for services under a Major Medical policy because of duplication or possible duplication of benefits by another insurer.  These provisions may vary by state, company and policy, but in most cases is standardized in providing coverage.

Coordination of Benefits applies when an Insured is covered under other plans, programs, or policies providing benefits for health care services and supplies which contain a COB provision or are required by law to contain a COB provision.  Such other plans, programs, or policies may include, but are not limited to:
Any group or individual insurance, group self-insurance, Health Maintenance Organization, or other plan, program, or policy; or

Any group or individual plan, program, or policy underwritten or administered by YOUR INSURANCE COMPANY;

YOUR INSURANCE COMPANY's payment for covered services depends on whether YOUR INSURANCE COMPANY is the primary payor, as determined in accordance with the provisions set forth below.  In the event YOUR INSURANCE COMPANY is the primary payor, YOUR INSURANCE COMPANY's payment for covered services, if any, will not be reduced due to the existence of other coverage and will be made without regard to the Insured's other plans, programs, or policies.

In those instances where COB applies and YOUR INSURANCE COMPANY is not the primary payor, services, if any, will be reduced to that when such payment is combined with Insured's other health care plans, programs, or policies, the total payment will be “reasonable expenses" actually incurred by the Insured.  In the event an Insured is treated by a PPO or a Participating Provider, "total reasonable expenses" shall equal the pay to the Provider pursuant to the applicable agreement YOUR INSURANCE COMPANY has with such YOUR INSURANCE COMPANY's shall not exceed 100% of the "total received” covered services from the amount YOUR INSURANCE COMPANY is obligated to provide.

The following rules shall be used by YOUR INSURANCE COMPANY to determine if YOUR INSURANCE COMPANY is the primary payor:

(a) The benefits of a policy, plan, or program which covers the person as an employee, member, or Insured, other than as a dependent, are determined before those of the policy, plan, or program which covers the person as a dependent.

However, if the person is also a Medicare beneficiary, and if the rule established under the Social Security Act of 1965, as amended, makes Medicare secondary to the plan covering the person as a dependent of an active employee, the order of benefit determination is:

1. First, benefits of a plan covering persons as an employee, member, or subscriber.

2. Second, benefits of a plan of an active worker covering persons as a dependent.

3. Third, Medicare benefits.

(b) Except as stated in paragraph (c), when two or more policies, plans, or programs cover the same child as a dependent of different parents:

1. The benefits of the policy, plan, or program of the parent whose birthday, excluding the year of birth, falls earlier in a year are determined before those of the policy, plan, or program of the parent whose birthday, excluding year of birth, falls later in that year; but

2. If both parents have the same birthday, the benefits of the policy, plan, or program which covered the parent for a longer period of time are determined before those of the policy, plan, or program which covered the parent for a shorter period of time.

However, if a policy, plan, or program subject to the rule based on the birthday of the parents, as stated above, coordinates with an out-of-state policy, plan, or program which contains provisions under which the benefits of a policy, plan, or program covers a person as a dependent of a male are determined before those of a policy, plan, or program which covers the person as a dependent of a female and if, as a result, the policies, plans, or programs do not agree on the order of benefits, the provisions of the other policy, plan, or program shall determine the order of benefits.
(Note:  In some jurisdictions, the dependents of the male is primary)

(c) If two or more policies, plans, or programs cover a dependent child of divorced or separated parents, benefits for the child are determined in this order:

1. First, the policy, plan, or program of the parent with custody of the child;

  2.   Second, the policy, plan, or program of the spouse of the parent with custody of the
     child; and

3. Third, the policy, plan, or program of the parent not having custody of the child.

However, if the specific terms of a court decree state that one of the parents is responsible for the health care expenses of the child and if the entity obliged to pay or provide the benefits of the policy, plan, or program of that parent has actual knowledge of those terms, the benefits of that policy, plan, or program are determined first.  This does not apply with respect to any claim determination period or plan, policy, or program year during which any benefits are actually paid or provided before that entity has the actual knowledge.

(d) The benefits of a policy, plan, or program which covers a person as an employee who is neither laid off nor retired, or as that employee's dependent, are determined before those of a policy, plan, or program which covers that person as a laid off or retired employee or as that employee's dependent.  If the other policy, plan, or program is not subject to this rule, and it, as a result, the policies, plans, or programs do not agree on the order of benefits, this paragraph shall not apply.

(e) If none of the rules in paragraph (a), paragraph (b), paragraph (c), or paragraph (d) determine the order of benefits, the benefits of the policy, plan, or program which covered an employee, member, or Insured for a longer period of time are determined before those of the policy, plan, or program which covered that person for the shorter period of time.  (In effect, if all fails, the one who has a policy that has been in force the longest will be designated as primary).

If an individual is covered under a COBRA continuation plan as a result of the purchase of coverage as provided under the Consolidated Omnibus Budget Reconciliation Act of 1985 as amended, and also under another group plan, the following order of benefits applies:

1 .    First, the plan covering the person as an employee, or as the
        employee's  dependent.

2. Second, the coverage purchased under the plan covering the person as a former employee, or as the former employee's dependent provided according to the provisions of COBRA.

Coordination of Benefits shall not be permitted against an indemnity-type policy, an excess insurance policy with coverage limited to specified illnesses, (such as Cancer, Accident only, etc.), or accidents, or a Medicare supplement policy.

C.A.
Dwayne was self-employed, and purchased an individual major medical insurance policy which he kept for several years.  He has worked for the Tensteel Corporation for the past two years, and after 90 days, became eligible for their employee benefit package, which includes a Major Medical plan.  Since the employer pays for the majority of the premiums, Dwayne decided to keep it also so that his deductible and coinsurance could be covered under his individual plan.
When Dwayne became ill, he filed claims under both insurers.  Since the benefits were nearly the same with both policies, according to the provisions of his individual plan, the plan that he has had the longest period of time will be determined to be the primary insurer and the benefits will be paid from the individual policy first.  Thereafter, the employee benefit plan insurer will pay for its remaining part of any medical bill.

Another example of Coordination of Benefits may arise where a child may be covered under the mothers employee health insurance plan, and also under the fathers plan with a different employer.  In those cases, coordination of benefits is frequently determined by either (1) the parent whose birthday falls earlier in the year, e.g. the mothers birthday in April 2, and the Fathers birthday is June 30.  In this case, the mothers insurance would be primary  (2) in some jurisdictions, the fathers policy would always be primary.



SUBROGATION

This “legal-sounding” word simply applies to situations where one insurer pays for medical services even though further investigation or circumstances reveal that another insurer or source of medical service, should have been primary.  The insurer that has paid has the legal right to look to the primary insurer for payment.

In the event any payment for benefits provided to an Insured under this contract is made to or on behalf of an Insured, on account of a Condition resulting from the negligence or fault of or from a third party, YOUR INSURANCE COMPANY, to the extent of such payment, shall be subrogated to all causes of action and all rights of recovery such Insured has against any person or organization.  Such subrogation rights shall extend and apply to any settlement of a claim, irrespective of whether litigation has been initiated.  The Insured shall execute and deliver such instruments and papers pertaining to such settlement of claims, settlement negotiations, or litigation as may be requested by YOUR INSURANCE COMPANY, and shall do whatever is necessary to enable us to exercise our rights of subrogation and shall do nothing to prejudice such rights.  Further, the Insured or the lnsured's legal representative shall promptly notify us of any settlement negotiations prior to entering into any settlement agreement, shall disclose to us any amount recovered from any person or organization that may be liable for bodily injuries and shall not make any settlements without our written consent.  No waiver, release of liability, or other documents executed by you without such notice to us and cooperation by you, if requested, shall be binding upon YOUR INSURANCE COMPANY.

Any such right of subrogation or reimbursement provided to YOUR INSURANCE COMPANY under this Contract shall not apply or shall be limited to the extent that the State Statutes or the courts of State eliminate or restrict such rights.

C.A.
Sam had been responsible for an automobile accident and the driver of the other car, Brett, suffered injuries and spent several days in the hospital.  If Brett's health insurance carrier covered the medical bills, then Brett's health insurance company could look to Sam's automobile insurer for reimbursement of the bills that were Sam's responsibility.  This is “subrogation.”



PRE-EXISTING CONDITIONS LIMITATIONS

There are many versions of pre-existing conditions, and it is tightly regulated by various states.  For group insurance, the Federal HIPA Act of 1996 creates a severe limitation or abolition of any pre-existing condition.  In a few jurisdictions, with certain policies, if an individual has stated a medical condition on the application, and the policy is issued on a basis obviously ignoring such condition, the insurer cannot later consider the condition as “pre-existing.”  It is particularly important to note that if wording in the policy is similar to that stated in the below-illustrated provision, prescription drugs are also included in the pre-existing condition limitations.

This Contract does not provide any benefits for the treatment of a Pre-Existing Condition, for any Insured, until the Insured has been continuously covered under this Contract for a 24-month period.  Without limitation, this provision applies to any Prescription Drug, which was prescribed for the treatment of a Pre-Existing Condition.

C.A.
Priscilla’s son, Danny, has asthma which is kept under control by medication. This was disclosed to the insurance agent and appeared on the application.  The insurer issued the policy on a standard basis with no riders or other notations.  Sixty days after the effective date of the policy, Danny needed his prescription refilled.  His refills would not be covered if the policy had a (typical) 2-year pre-existing clause, until the policy has been in force for two years.

Note: All newly added family members will be subject to the Pre-Existing Condition Limitation waiting period, which will begin on the Effective Date of their coverage.  EXCEPTION: A Newborn child is not subject to the Pre-Existing Condition waiting period if the Contract Holder had dependent coverage in effect prior to the birth of the Newborn.

C.A.
The Pre-Existing Condition provision of the policy always raises interesting questions, such as if an applicant for health insurance has not been to see a doctor for several years, but after receiving a policy, he is treated for a heart condition because he thought the little chest pains he had been having was caused by intestinal gas, or in some cases, by muscle strain as his job was rather strenuous.  Policies generally read that if a person had symptoms which would cause a “reasonable” person to seek diagnosis or treatment....” it would be considered a pre-existing condition.  In this situation, and many other similar situations, the claims department and the medical department of the insurance company would have to determine the validity of the defense of not knowing of the condition.





LIMITATION OF COVERAGE FOR COVERED SERVICES AND SUPPLIES

There are certain limitations to coverages because of cost – effectiveness, medically necessary determinations, and which relates to principally prosthetic and orthotic devises and durable medical equipment.

QUALIFIED EXCLUSION FOR AIDS AND ARC

Because of the possible liabilities involved in AIDS and ARC patients, and because of the legal and political problems in restricting medical care for these conditions, they must be addressed separately.  Wording may vary considerably depending upon the company, policy and jurisdiction.

If, in the opinion of a Physician, an Insured either first exhibited objective manifestations of Acquired Immune Deficiency Syndrome (AIDS) or AIDS Related Syndrome (ARC) which are not attributable to another cause or tested HIV positive, or was diagnosed as having AIDS or ARC, at any time prior to that lnsured's first Anniversary Date, there is no coverage under this Contract for any expense related, directly or indirectly, to AIDS or ARC.  This exclusion is in addition to any other rights we have, including but not limited to, enforcement of the Pre-Existing Condition limitation provision, and rescission or cancellation of this Contract for fraud or Material Misrepresentation.

This exclusion shall not apply:

if we fail to assert this provision within the first two years of that lnsured's coverage under this Contract; or

if we fail to notify the Insured, in writing, of the applicability of this provision within ninety (90) days of our determination that the Insured is subject to this Provision.

C.A.
Watson was a young single and “swinging” bachelor.  He was self-employed and did not have health insurance.  He heard a rumor that one of his casual girl friends had tested HIV positive, so he immediately applied for a Major Medical policy in case he had contracted AIDS.  He had had a complete physical about 6 months prior, and the insurer accepted the results for their underwriting purposes and the policy was issued on a standard basis with no riders or exclusions.
He did not get any tests to see if he was HIV positive, as he was afraid that if he was, it would become known and his single swinging life would be over.  However, after the policy had been in effect for 8 months, he became ill and tests showed that indeed he had AIDS.
His policy had a provision that is common in the industry, that states that if he exhibited any manifestations of AIDS within one year after the effective date of the policy, there would be no coverage for any AIDS or ARC related illnesses, whether the expenses were related directly or
(Continued from previous page)  indirectly to AIDS or ARC.  Further, the insurance company started an investigation into whether he knew that he had AIDS prior to taking out the policy, however this would not be possible to prove, so this was dropped.  But since Watson's purpose in taking out the policy was to cover any AIDS expenses, he dropped the policy after they refused to pay for the medical costs already borne.



GENERAL EXCLUSIONS

All policies have exclusions and are listed in separate sections.  Logically, and because of tight regulations, these exclusions must be carefully constructed, worded and presented.  The following exclusions are worded well for those who are not technically educated in insurance, and most wording now follows this pattern.

This Contract does not provide benefits for:
services or supplies which are, in our opinion, not Medically Necessary; services and supplies not specifically covered by this Contract; services and supplies which are, in our opinion, Experimental or Investigational in nature;
services or supplies provided to you as either an Inpatient or Outpatient in a Hospital or free standing facility, primarily to provide Rehabilitative Services;
training and educational programs primarily for pain management or vocational rehabilitation; Speech Therapy -- except as provided under Home Health Care Services;
services rendered or supplies furnished, either prior to the Effective Date, or subsequent to the termination date;
Occupational Therapy -- except as provided under Home Health Care; admissions to a Hospital primarily for Physical Therapy; services for which there is no charge;
personal comfort articles such as beauty and barber services, radio, television; services by a Physician or other professional related to you by blood or marriage;
services and supplies to diagnose or treat any Condition arising out of or in the course of employment or self-employment.  Benefits will not be provided under this Contract to an individual who elects exemption from the Workers Compensation coverage or who waives entitlement to Workers Compensation coverage for which he may be eligible;

Note:  This particular section may or may not appear in a policy, as some policies have “24-hour” coverage, others are tightly regulated because of Workers Compensation.


C.A.
Ben is a partner with his brother in a cabinet making and installation company.  His sister-in-law works for a large law firm that has excellent benefits and her husband is covered under her policy.  Therefore, Ben purchases a Major Medical policy for he and his family.
According to the laws of the state where Ben lives and works, it is permissible for a partner in a 2-man operation to claim exemption from  Workers Compensation laws until they have at least two other employees.  They do not purchase Workers Compensation for their firm.
Ben is injured on the job when overhead cabinet fell on him, breaking an arm and injuring his back.  He was hospitalized and a claim was made by the hospital to his insurer.  Ben's policy had a clause that is used frequently in individual Major Medical policies that states that if a person could get Workers Compensation insurance, and elected not to do so, who requires medical services that would otherwise be covered by Workers Compensation.
In some jurisdictions, policies are available that offer “24-hour” coverage and they would provide benefits for on-the-job injuries.  In addition, some insurers allow a rider to be added to the policy at an additional cost, that covers 24-hour injuries and illnesses, whether job-related or not.

treatment and/or drugs received in a Veterans Hospital or government facility due to a service connected disability;

C.A.
Bill is a member of the National Guard.  While on duty, he contracted Lymes Disease and was admitted to the Army Hospital at Fort Bragg, the closest hospital to where he was on maneuvers.  When he was discharged from the hospital, he returned home but had a relapse and entered his regular hospital at home.  Bill thought that maybe the insurer would pay for his time in the Army Hospital, in addition to his regular hospital.  However, the policy does not cover any treatment in a government hospital and they paid for only treatment in his local hospital.

a condition resulting from war or an act of war, whether declared or not;
a Condition resulting from your participation in a felony, riot, or rebellion;
a Condition resulting from your engaging in an illegal occupation;
a Condition resulting from your service in the armed forces;
intentionally self-inflicted injuries, suicide or attempted suicide, whether sane or insane;
a Condition resulting from you being drunk or under the influence of any narcotic unless taken on the advice of a Physician;
services associated with autopsy or postmortem examination, including the autopsy;
blood and blood plasma;
Cosmetic Surgery -- defined as surgery primarily to improve the appearance of the individual but not to restore bodily function or to correct deformity.  However, we do pay for the surgery needed to restore or correct a part of the body that has been altered by injury, disease, or surgery that occurred while you were covered under this Contract;
bypass procedures performed for morbid obesity -- except if Medically Necessary;
nicotine withdrawal programs, facilities and supplies;
custodial care such as that provided at health resorts, rest homes, nursing homes, and health spas.  Custodial Care is care comprised of services and supplies, including room and board and other institutional or home services, which are provided to an individual, whether disabled or not, primarily to assist him or her in the activities of daily living;

C.A.
Sarah had a stroke and was hospitalized.  It was determined that she would eventually recover the facilities that were lost due to the stroke.  Since she could not care for herself and was bed-bound she went to a skilled nursing facility for 2 weeks, and then upon the advice of the doctor and the concurrence of the insurer, she went into a rehabilitation hospital.  Upon release from the rehabilitation hospital, she felt that she needed help with preparing food, cleaning, dressing on occasion, and transportation.  She was not home-bound, and she could move around slowly, but she felt that she would recover better in a special facility since she had no family or relatives to help her, so she went to the Sunnyview Nursing Home where she would receive assistance as needed.
While she was in the hospital and in rehabilitation, her Major Medical policy covered the medical expenses.  However, the policy specifically excluded custodial care and they would not pay for her stay at Sunnyview Nursing Home.

Diagnostic Admissions -- meaning admissions that are not Medically Necessary because the diagnostic service could have been provided in a Physician's office, the Outpatient department of a Hospital, or some other setting without adversely affecting the Insured's condition or the quality of medical care.
If a Hospital admission is primarily for observation, evaluation or diagnostic studies; we will only cover the charges for laboratory, x-ray and supplies.  Room and board and Inpatient Physician care will be excluded.
biofeedback and other forms of self-care or self-help training and any related diagnostic testing;
private duty nursing by an RN or LPN whether in an Inpatient Hospital setting or Skilled Nursing Facility;
human Organ Transplant services for which the cost is covered/funded by governmental, foundation or charitable grants.  This includes services performed on potential or actual living donors, recipients and cadavers;
any organs or combination of organs other than those specifically listed as covered; any organ or tissue which is sold rather than donated to the Insured;
any surgical procedure, including, but not limited to, Radial Keratotomy, performed primarily to correct or improve myopia or other refractive disorders not a consequence of trauma or prior ophthalmic surgery;
partial hospitalization for Mental and Nervous Disorders (partial hospitalization is a concept of psychiatric treatment where the patient receives institutional care during the daytime or the night-time and returns home during the portion of the 24 hour period when treatment is not scheduled.  A Hospital shall not be considered a "home" for the purposes of this definition);
all services and supplies in connection with hospice care, treatment, or programs;
eye glasses, contact lens, hearing aids, or examinations for their Prescription or fitting;
eye exercise, visual training or orthoptics;
dental care -- unless needed to repair an accidental injury as determined by YOUR INSURANCE COMPANY to natural (not artificial) teeth and jaws, mouth or face which was initiated within 90 days of the accidental injury or unless needed for medical conditions caused by temporomandibular joint dysfunction (TMJ);
dental appliances;
foot care not related to the diagnosis or treatment of a Condition; therapeutic devices or appliances, regardless of the intended use (i.e., arch supports, orthopedic shoes, or support hose);
all obstetrical benefits in connection with or as the result of a normal delivery, except as specified in the section "Complications of Pregnancy"; (unless maternity benefits are covered, and then these restrictions would not apply)
birth control pills when used as contraception;
contraceptive devices or appliances;
all services and supplies in connection with infertility, including but not limited to artificial insemination or in-vitro fertilization;
elective abortions;
reversal procedures of previous sterilization to allow fertilization; services or supplies related to sexual reassignment (sex transformations) or modifications; immunizations (injections to prevent contagious disease) - except as those covered for Well Child Care;
non-Prescription drugs;
vitamins, mineral supplements, fluoride drugs or appetite suppressants;
exercise programs of any kind;
Transplant -- Any services or supplies in connection with any transplant, other than those transplants listed herein are excluded.  This exclusion applies to:
a. Any service or supply in connection with the implant of an artificial organ, including the    
      implant of the artificial organ;
b. Any organ, tissue, marrow or stem cells which is sold rather than donated to the Insured;
c. Any Bone Marrow Transplant, as defined herein, which is not specifically listed in State  
    Administrative Code, or covered by Medicare pursuant to a national coverage decision      
    made by the Health Care Financing Administration as evidenced in the most recently  
    published Medicare Coverage Issues Manual;
d. Any service or supply in connection with identification of a donor from a local, state or    
    national listing;
e. Transportation costs for the Insured to and from the approved facility; and
f. Direct, non-medical costs for immediate family for (a) transportation to and from the  
   approved facility; and (b) temporary lodging.
travel expenses -- even if prescribed by your Physician; physical examinations (annual or routine), not related to a diagnosis or treatment of a Condition; except for Well Child Care;
services associated with home health aid (sitter), home maker or domestic maid; and
services or supplies rendered by any mental health professional in connection with or as a result of any Mental and Nervous Disorders, including but not limited to a psychiatric social worker, mental health technician, psychiatric nurse, or Occupational Therapist.

CONDITIONS EXCLUDED BY RIDER

A Rider is a statement attached to a policy that eliminates treatment for certain stated conditions or diseases.  The provision that the Rider may be reviewed after a period of time differs by policy, company and jurisdiction.

You will not be eligible to receive benefits for treatment of any Condition that we excluded from coverage by a Rider when you accepted coverage under this Contract.

After two (2) years following the Effective Date of your coverage, you may request that we remove the Rider(s) limiting your coverage.  If we approve your request, we will advise you when the Rider(s) will no longer be in effect.

C.A.
Mike slipped on ice on his driveway and injured his back.  It was diagnosed as muscle sprain, but a later x-ray indicated that there may be damage to a disc also, but not serious enough to require surgery.  Other than that, Mike was in excellent health.  He applied for a Major Medical policy and after the company had completed the underwriting, they offered a standard policy to Mike that excluded any medical expense arising from his back strain, and excluding any treatment that could be related to that injury.  This company allowed a review after the policy had been in force for two years.  Mike accepted the policy, as his agent had informed him that most insurance companies wont accept anyone with any kind of a back problem.

Two years after the effective date of the policy Mike requested that the rider be removed.  He presented medical evidence that showed that he had not had any back problems or medical expenses related to his back condition.  He also produced a recent x-ray which showed that there was no damage to the disc as feared previously.  The rider was removed from the policy.

TERMINATION AND REINSTATEMENT

Obviously provisions must be made for termination of the policy and for reinstatement.  These provisions may vary somewhat, but are rather standard among Major Medical policies.

Your Contract will be terminated if:
you fail to pay your Premium within the stated thirty-one (31) day Grace Period; or we cancel all Contracts with this same form number; or
on the first day of the month in which you or your spouse attains sixty-five (65) years of age.  Your spouse, if under sixty-five (65) years of age, may request separate coverage;






C.A.
Ron, age 63 and Brenda, age 60, are insured under a Major Medical policy.  Ron reaches age 65 and his policy automatically terminates for his coverage.  Some companies allow Brenda to continue coverage by simply changing the insured, and by contract there is no evidence of insurability required.
On a rare occasion, a company may require evidence of insurability on the remaining spouse.  This is important if either spouse develops a medical condition that may make them uninsurable, such as high blood pressure or diabetes.  There have been so many complaints about this that few, if any companies, still have this restriction.

Or,
in applying for any benefits under this Contract, there is fraud or Material Misrepresentation provided to us by you; or
you are Eligible under any other state or federal law for benefits similar to those provided by this Contract.

Also, coverage will terminate:

for your Covered Dependents if your Contract is terminated for any reason; or
for your Eligible dependents when they obtain the limiting age, as specified in this Contract; or
for your spouse, in the case of divorce or legal separation.

Cancellation provisions vary by the type of policy, whether non-cancelable, guaranteed renewable, renewable at the option of the company, or non-cancelable & guaranteed renewable.  In most cases, the policy may be cancelled for fraud or misstatement, as shown above, or they may be cancelled if all policies of the same type within a state are cancelled simultaneously, and appropriate notice is given.  Premiums may be modified if necessary, but this would require approval of the Department of Insurance in most cases.  Premium adjustments and cancellation may vary also with those policies issued by out-of-state trusts (ERISA trusts).

YOUR INSURANCE COMPANY may cancel, or not renew the Contract, or modify rates at any time without the consent of any Insured or any other person upon giving at least forty-five (45) days advance written notice to the Contract Holder.  If we fail to provide the Contract Holder with such notice, the coverage shall remain in effect at the existing rates until forty-five (45) days after the notice has been given.  However, notwithstanding the above, if the reason for termination is non-payment of Premium, the Contract may be canceled following ten (10) days written notice.  If we do cancel your Contract in this manner, you will still be entitled to benefits for any claim for covered services which were rendered before the cancellation date.  We will not cancel your Contract in any event solely because of the amount of claims paid under your individual Contract.


C.A.
Manny purchased a Major Medical policy containing the usual cancellation clause.  Manny paid his premiums when due and was happy with the policy until the insurance company notified all of its Major Medical policyholders, that it was going to cancel all of its Major Medical Policies in the state because of claims experience.  The notice also stated that all policies would be canceled at the end of 45 days after receiving the notice.
Manny was very upset as he had been diagnosed as a diabetic and could not get any other insurance.  He had not made any claims except for the recent checkup, which led to the diabetes diagnosis.  However, according to the provisions of the policy, the insurer could terminate coverage by giving 45 days notice.


In accordance with State Statutes, if the renewal Premium is not paid before the Grace Period ends, this Contract will lapse.  Later acceptance of the Premium by YOUR INSURANCE COMPANY, or by an Agent authorized to accept payment, without requiring an application for reinstatement, will reinstate this Contract.

When YOUR INSURANCE COMPANY or its Agent requires an application, you will be given a Conditional Receipt for the Premium.  If the application is approved and Premium is paid, the Contract will be reinstated as of the approval date.  Lacking such approval, the Contract will be reinstated on the 45th day after the date of the Conditional Receipt unless YOUR INSURANCE COMPANY has previously written and advised you of its disapproval.  The reinstated Contract will cover only loss that results from an accidental injury sustained after the date of reinstatement or a Condition that starts more than 10 days after such date
(Note the difference – if losses are caused by accident, there is no waiting period,
if caused by sickness, there is a 10 day waiting period).
In all other respects, your rights and our rights remain the same, subject to any provisions noted on or attached to the reinstated Contract.  Any Premiums YOUR INSURANCE COMPANY accepts for reinstatement will be applied to a period for which Premiums have not been paid.  No Premiums will be applied to any period more than 60 days before the reinstatement date.

EXTENSION OF BENEFITS

Extending payment of claims vary by policy, company and state regulations.  This is usually tightly regulated by the Department of Insurance.

The termination of this Contract by us shall be without prejudice to any continuous loss which commenced while this Contract was in force, but the extension of benefits beyond the period this Contract was in force will be predicated upon the continuous Total Disability of the Insured person, and the extension of benefits is limited to a maximum period of 90 days, beginning on the termination date.  This extension of benefits is only for the Condition which caused the disability for that Insured.  YOUR INSURANCE COMPANY will determine Total Disability.
Written documentation from your Physician regarding the extent of your disability will be required.

C.A.
According to the definition of Total Disability under a Major Medical policy, if Bruce, who is a student at UCLA and covered under his parents family policy, suffers a spinal injury playing pick-up football with friends, and cannot continue his education or his normal activities, would nevertheless be Totally Disabled.  He would not be entitled to coverage under a Disability Income policy, as he had no income.

C.A.
Pam was covered under her father’s Major Medical policy while attending college.  Upon graduation she was no longer eligible for coverage under his policy, so she applied for her own coverage.  The policy contained a popular provision that would offer her a continuation contract without asking for evidence of insurability.  However the premiums were rather substantial and she felt that she could not afford them.  She was in good health, so she applied for a new policy that would be underwritten, but which would be much lower in premium.

Note:  In some states, legislation has been introduced which would allow a person who becomes ineligible for continuation of coverage, to be issued a similar policy at underwritten rates.

CONVERSION

Conversion privileges vary by company, and by regulation.  The following closely follows the NAIC Model.

If coverage ceases because of termination of eligibility prior to becoming eligible for Medicare or Medicaid, you shall be entitled to a Contract without evidence of insurability, provided that application is made and Premiums are paid within thirty-one (31) days after termination.  There will be continuous coverage during the thirty-one (31) day period, if such coverage is selected and the Premiums are paid.




GENERAL PROVISIONS

The General Provisions as shown, are basically for a PPO organization, however much of the administration procedure is typical of any Major Medical policy.  The big difference is, as stated before, is that a PPO Provider will handle all claims in most cases, and the insured is not liable for any extra costs covered under the plan, other than the usual deductible and coinsurance provisions.
HOW TO FILE A CLAIM

In all cases, the Preferred Patient Provider will file the necessary claim for you.  You will only be responsible for any Deductible, Coinsurance amount and non-covered charges when you use a Preferred Patient Care Provider.  Our payment for eligible services will go directly to the Provider.  They will bill you directly for any balance.

In most cases, the Non-Preferred Patient Hospital will file claims on your behalf for both Inpatient and Outpatient services.  Simply present your identification card at the time of service.  Our payment for eligible services will be made directly to the Hospital.  The Hospital will bill you directly for any balance.

If you elect to use a Non-Preferred Patient physician, present your identification card at the time of service and ask if the Physician's office will file a claim for you.  If the Physician's office will not file the claim for you, ask for an itemized statement which should include the following information: the date, the description of service, the amount charged for each service, the patient's name.  Attach the itemized statement to a completed claim form and send both to our home office.

WRITTEN NOTICE OF CLAIM

Written notice of a claim for benefits must be given to us within twenty (20) days after the service has been rendered to you, or as soon after that as is reasonably possible.  Notice to us at our Home Office, or to any of our authorized agents, along with enough information to enable us to identify you (the name and Contract number of the Insured), is sufficient.  Presentation to a participating Hospital or participating Physician of the identification card we have issued to you is sufficient notice of a claim.

CLAIM FORMS

In many instances, your health care Provider will file your claim for you.  When we receive the notice of claim, we will send you the claim forms for filing proof of loss.  If these forms are not given to you within 15 days, you must meet the proof of loss requirement by giving us a written statement of the nature and extent of the loss within the time stated in the "Proof of Claim" Section.

PROOF OF CLAIM

State laws and regulations closely regulate the time elements between the time a claim is filed and the time it is paid and reviewed if necessary.  The time limits contained in this provision example applies to one particular state, but is rather typical of most states.  These time limits should be carefully noted when marketing these plans and the insured should be aware of these provisions.

The complete claim for benefits (a proof of claim) must be returned to us at our Home Office within ninety (90) days of the date services were rendered.

An admission and billing notice from a Hospital and/or health claim form from a Physician for services rendered to an Insured will be sufficient to serve as proof of claim.

If you fail to file a proof of claim within 90 days after the date services were rendered, you will not be eligible for benefits, unless it was not reasonably possible to give us proof of claim within that time period.  You must still furnish YOUR INSURANCE COMPANY, with proof of your claim as soon as reasonably possible, and under no circumstances later than fifteen (15) months after the service was rendered to you, unless you are unable to do so by reason of legal incompetence.

TIME OF PAYMENT OF CLAIMS

(Again, this is regulated by the various states.  Check your policies)

YOUR INSURANCE COMPANY shall process all claims for which we have all of the necessary information, as determined by YOUR INSURANCE COMPANY, within forty-five (45) days of receipt of a complete claim for benefits (proof of claim).  In the event YOUR INSURANCE COMPANY contests or denies the claim or a portion of the claim, or needs additional information, YOUR INSURANCE COMPANY shall so notify you, or your assignee, if an assignment of benefits is required to be honored by YOUR INSURANCE COMPANY under this Contract, within forty-five (45) days of receipt of the initial proof of claim.  The notice will identify the contested or denied portion of the claim and the reason(s) for contesting or denying the claim or portion of the claim.  YOUR INSURANCE COMPANY will then complete processing of the claim within sixty (60) days of receipt of the necessary additional information.  YOUR INSURANCE COMPANY will either pay or deny the claim or portion of the claim no later than one hundred twenty (120) days after receiving the claim.  Consequently, it is the Insured's responsibility to ensure that YOUR INSURANCE COMPANY receives all necessary information required to properly adjudicate claims submitted for processing.  If YOUR INSURANCE COMPANY does not receive all necessary information, a claim or portion of a claim may be denied.  Any claims payment not made by YOUR INSURANCE COMPANY within the applicable time frame is subject to the payment of simple interest at the rate of ten percent (10%) per annum.  Claims payments are deemed to have been made as of the date placed in the United States Mail by YOUR INSURANCE COMPANY.

C.A.
Ron and Brenda went on a trip and while out of state, Ron suffered a mild heart attack and was admitted to the local hospital in a small town in Arizona.  They are insured under a PPO Major Medical plan, and there are no preferred Providers outside of their home state.
When Ron was seen by a doctor at the doctor’s office, he gave his Major Medical card to the office manager but was informed that they do not participate with their insurer, and they must file the claim.
Ron asked for an itemized statement which was later furnished to them.  They also asked for their credit card so that it could be billed for the doctor’s charges.
When we was admitted to the hospital, the hospital agreed to accept their insurance card, but again asked for their credit card so that it could be billed for any services not covered by the insurance company.
After a brief stay at the hotel, Ron and Brenda continued their vacation, but at a much slower pace.  They returned to their home 2 weeks after the heart attack, and called their agent.  The agent promptly notified the insurance company so that they had received notice within the required 20 days.  The agent did not have the necessary claims forms, so he requested that the forms be sent directly to Ron.  Upon receipt of the forms, Ron had to contact the doctor in Arizona for information required by the insurer.  The doctor was on vacation and his office was closed.  Therefore, Ron was not able to file the claims forms within the time required in the policy.  They notified the agent, who notified the claims department, who then asked for a written statement of exactly what the nature and extent of the illness was.
The policy also stated that the Proof of Claim must be submitted within 90 days after the date the services were rendered.  Even though the doctor in Arizona was in no hurry to send the necessary papers, by staying in continual contact with the claims department of the insurance company, the insurance company extended the time and the claim was eventually paid.  It had already been paid when the credit card bill was received, so the amount was payable to the insured.


PAYMENT OF CLAIMS

Any benefit(s) unpaid at the death of the Insured will be paid at our option, either to the Insured's beneficiary or estate.


PHYSICAL EXAMINATION AND AUTOPSY

We reserve the right, at our expense, to have you submit to a physical examination, as often as is reasonably necessary while a claim is pending.  We also reserve the right, if the law permits, to make an autopsy in case of death.

LEGAL ACTION

No action may be brought to recover on this Contract within 60 days after written statute of proof of loss has been given as required under this Contract.  No such action may be brought after the expiration of the applicable limitations from the time written proof of loss is required to be given.  All provisions in this Contract will be interpreted according to the laws of the State.  Any legal dispute involving this Contract shall be brought to court in the State of domicile of the insurance company.

SURVIVOR RIGHTS

In the event the Contract Holder dies, the covered family members may continue the Contract by timely payment of Premiums, or any of the Contract Holder's surviving Covered Dependent(s) can purchase a new Contract.  The Eligible Dependent(s) should contact us with thirty-one (31) days after the death of the Contract Holder.

TIME LIMIT ON CERTAIN DEFENSES

We will not void your Contract or deny a claim for benefits for a Condition which occurs after two (2) years from the Effective Date of your Contract, solely on account of misstatements on your application for coverage.  If those misstatements were fraudulent, however, we may raise that defense at any time.  In addition, after two (2) years from the Effective Date of this contract, we will not deny a claim for benefits for any covered service rendered to you for a Condition that existed before you became covered under this Contract.  This does not apply, however, to any Condition that we specifically identified and excluded from coverage at the time your coverage took effect.


C.A.
Martin applied for a Major Medical policy that contained a 2-year Pre-existing clause.  On the application Martin had forgotten to mention that he had been to a doctor 18 months previously for excess stomach gas pains, but he believed at that time that it was not important and it “slipped his mind.”
3 years after the effective date of the policy, he suffered another similar attack, and his doctor told him that he needed surgery for a perforated ulcer, and then berated him because he had not treated his ulcer over the past 4 years.  The original doctor was the present doctor’s former partner, and noted in Martin’s file was a notation to the effect that the doctor had deliberately not told Martin that he had an ulcer under the belief that Martin would worry about it and would make it worse.  He had told Martin to see a doctor if he had any more intestinal distress.
The insurer questioned the medical records in anticipation of raising a defense of fraudulent misstatements, even though after 2 years the policy was incontestable.  However, their legal department felt that since Martin had not been told directly that he had an ulcer, it would be too difficult to try to prove fraudulent misstatements.


NOTICE
Any notice which is required or permitted by this Contract shall be deemed given if hand-delivered or if mailed by United States Mail, postage prepaid, and addressed as indicated in our files.  Such notice shall be deemed given and effective as of the date delivered or so deposited in the mail to the Contract Holder.

FRAUDULENT SUBMISSION OF CLAIMS
If, in the opinion of YOUR INSURANCE COMPANY, any Insured commits fraud, or misrepresents or omits material information in requesting the receipt of benefits, that Insured's coverage may be canceled or rescinded at any time by YOUR INSURANCE COMPANY.  This remedy is available in addition to any other remedies which may be available to YOUR INSURANCE COMPANY.

C.A.
Jerome applies for a Major Medical policy. In completing the application, he told the agent that his income was $50,000 a year derived from his shoe repair business.  In actuality, his income from the shoe repair business was less than $15,000 a year, but he had a large, but undisclosed, income, from the illegal bookmaking that he ran from the back room of his shop.
13 months after the policy effective date, he was `shot by an irritated gambler.  The police report indicated that it was a “mob hit” as a result of his gambling establishment.  When this information was relayed to the insurance company, they refused to pay for any of his medical bills as a result of the shooting.  Further, the policy was voided (not canceled) as if there had never been any coverage.


THE PROCESSING OF YOUR CLAIM

The section on claims processing is required in most states, but can vary as to procedure.  The illustration below is typical of a Major Medical policy issued by a major Provider of health insurance and would suffice in the majority of states.

This section is an explanation of how your claim is handled after it is received at YOUR INSURANCE COMPANY.

Claims Processing
In order to process your claim, we may need information from the Provider that supplied the service.  As an Insured accepting this Contract, you agree to authorize the Provider to release any necessary information and records to us.  The Provider is authorized to give this information to us even if it is considered confidential.

In addition, we may require you to be examined by a Physician we choose, at our expense.  We have the right to require this as often as is reasonably necessary while a claim is pending.

If we need more than the usual maximum of 60 days to decide your claim because of special circumstances, we will send you a notice within 60 days after we receive your claim explaining why we need more time.

After your claim has been processed, we will send you an Explanation of Benefits (EOB) indicating the amount we have paid on your behalf.  If you have paid the bill and are seeking reimbursement, payment will be made directly to you.

When A Claim Is Not Paid
If your claim includes charges that we consider not eligible for payment, in whole or in part, because we either need more information or because we consider the charge not payable under this Contract, we will send you an Explanation of Benefits that shows:

The reason(s) your claim was not paid,
A description of additional information which may be necessary to make your claim eligible; An explanation of why more information is necessary; and
An explanation of how you may have the claim reviewed if you do not agree with our decision.


C.A.
Lupe purchased a Major Medical policy and at time of application, signed the release form that was on the application, which authorized any Provider to release any medical records in their possession, to the insurance company.  On the application, Lupe provided the name and address of a doctor that had treated him for chest pains.  The insurance company sent the release form to the doctor, and in error, did not make a copy of the form.
The doctor revealed that Lupe had been referred by another doctor, and also that the doctor had called in a cardiologist for consultation.  The insurance company notified Lupe that they needed another signed release form in order to complete their underwriting.  Lupe refused to sign another form, saying that the original doctor worked for a walk-in clinic, and when he discovered that Lupe had seen another doctor years before, he immediately sent him to this doctor.  Lupe insisted that since he had never seen the cardiologist, he was not going to sign another release.
As provided in the policy, the insured agrees to cooperate fully with the insurance company in any claims processing, including the signing of any forms that the insurer feels necessary.  Because Lupe refused to cooperate, the insurance company canceled the policy, refused to pay the claim, and returned the unearned premium to Lupe.


CLAIMS REVIEW

The following section explains how you may have your claim reviewed if you do not agree with our decision to deny all or part of your claim.

Filing Your Request For A Review
Within 60 days after you receive the Explanation of Benefits notifying you that your claim has been denied, write or come in person to YOUR INSURANCE COMPANY office.  At that time, you should be prepared to tell us why you do not agree with our decision not to pay the claim.  A Request for Review will then be filed for you.

Your Right To Representation And Document Review
If you prefer, you may designate a representative to act for you in the review procedure.  Simply give that person a written statement designating him/her to represent you in review of your claim.

You or your authorized representative will have up to 45 days after we receive your request for review to review pertinent documents at a YOUR INSURANCE COMPANY office during regular office hours.  Written releases permitting disclosure of information will be required from both the patient and the particular health care Provider if the information is considered sensitive or confidential.

Review Procedures
You also have 60 days to submit issues and comments and any pertinent, additional medical information.

In unusual situations when you are unable to submit written issues and comments within 60 days, and you advise us within that 60 day period that you need more time, we will grant the request provided we have sufficient time to give you the extension notice that is required by law.

Final Decision
We will provide you with a written decision within 60 days after we receive your request for review.  That written decision will indicate the reasons for the decision and refer to the section or sections of your Contract on which the decision was based.

In unusual situations, we may need additional time to make a decision.  In that case, before the 60 day period has expired, we will send you a written notice that more time is necessary, extending our time for a written decision to a total of 120 days from the date we received your request for review.  We are precluded by law from delaying the decision beyond the 120 day period even at your request.

C.A.
Ben was insured under a Major Medical :PPO policy which had been in force for a year when he suffered a stroke and was admitted to the hospital.   After discharge, and after a stay at a rehabilitation center, he was sent home.  Ben contacted the Ideal Home Health Service Co., which provided him with excellent care for 2 months, after which he was able to take care of his needs without the home health care nurse.  However, the doctor had recommended home health care, but the insurance company felt that it was not needed in this case, and furthermore, the home health care company was not a Provider under the contract.
Ben immediately contested this claims denial by gathering the medical files of his doctor where the doctor had recommended this service, and the files from the home health agency which outlined the services that he received and the reasons thereof.  Further, he offered documentation that the Ideal Home Health Service was the only home health service within 50 miles of his home, with the exception of Central Home Health, which had recently lost their Medicare certification, so he would not feel comfortable with them.  While Central was shown as a Preferred Provider of the insurance company, he was told by Central that they no longer represented his insurer.  Ben then took the file to a well-known specialist that served in the local hospital, and requested a written recommendation from him as to whether he needed home health care.
These papers were then taken to Harold Lansgston & Sons, a local attorney who specialized in mal-practice and cases of this type, who reviewed the file, agreed with the assessments of the doctor, and then sent the file to the insurance company.
The insurance company had 60 days to respond.  In 10 days they agreed to compensate Ideal Home Health Care at the full Provider rate and since Ben had met his deductible and out-of-pocket, Ben had no further bills to pay to Ideal.




ENDORSEMENTS

Because of the continual changing and liberalizing of benefits an insurer could submit new policy forms to be approved once [or more] a year, adding to the workload of the Department of Insurance, which would, in turn, create intolerable delays in policy approval.  It is much simpler and more cost-effective to use an “Endorsement” on a policy to add or change existing provisions to meet new or changing regulations.
Following are sample Endorsements that appear in some policies in some states.  It is very important that the agent be aware of the Endorsements, as they supercede and replace important policy provisions.  Unfortunately, many companies are lax in informing their agents of any changes and Endorsements to their policies. In most jurisdictions, when there is a change in regulations affecting existing policies, the advertising material that addresses or refers to the provisions changes, must also be changed.  Too frequently old and outdated advertising or sales material is used which does not reflect the change in the provisions.  It is the responsibility of the agent to use the proper sales and advertising material and severe consequences can result if the agent provides an applicant with incorrect material when the proper information is available to the agent.

ENDORSEMENT  -  DIABETES

This Endorsement is to be attached to and made a part of your current Contract and any Endorsements or Riders attached thereto.  The Contract is hereby amended by adding the following provisions:

Diabetes Outpatient Self-Management
Covered Services include Diabetes Outpatient Self-Management Training and
Educational Services and Nutrition Counseling, including all medically appropriate and necessary equipment and supplies, when used to treat diabetes, if the Insured's treating Physician or a Physician who specializes in the treatment of diabetes certifies that such services are necessary.  Diabetes outpatient self-management training and educational services must be provided under the direct supervision of a certified Diabetes Educator or a board-certified Physician specializing in endocrinology.  In order to be covered under this Contract, nutrition counseling must be provided by a licensed Dietitian.

EXCLUSIONS Any training or EDUCATION PROGRAMS or materials, including, but not limited to programs or materials for: pain management, the management of diabetes, except as provided in the Diabetes Outpatient Self-Management section; or vocational rehabilitation.

DEFINITIONS Diabetes Educator
A person who is properly certified pursuant to State law to supervise diabetes outpatient self-management training and educational services.


Dietitian:
A person who is properly licensed pursuant to State law to provide nutrition counseling for diabetes outpatient self-management services.







ENDORSEMENT  -  PRESCRIPTION DRUGS

This Endorsement is to be attached to and made a part of your current Contract and any Endorsements or Riders attached thereto.  The Contract is hereby amended by amending or revising any applicable provisions:

Prescription and Non-Prescription Enteral Formulas
The Contract is amended by adding the following provision for the coverage of
prescription and non-prescription enteral formulas for home use:
Prescription and non-Prescription enteral formulas for home use which are prescribed by a Physician as Medically Necessary for the expenses to treat inherited diseases of amino acid, organic acid, carbohydrate or fat metabolism as well as malabsorption originating from congenital defects present at birth or acquired during the neonatal period.  Coverage for expenses to treat inherited diseases of amino acid and organic acids shall include food products modified to be low protein, in an amount not to exceed $2,500 annually for any Insured, through the age of 24.  This section applies to any Insured notwithstanding the existence of any Pre-existing Condition.

This Endorsement shall not extend, vary, alter, replace, or waive any of the provisions, benefits, exclusions, limitations, or conditions contained in the Contract, other than as specifically stated in this Endorsement.  In the event of any inconsistencies between the provisions contained in this Endorsement and the provisions contained in your Contract, the provisions contained in this Endorsement shall control to the extent necessary to effectuate the intent of Your Insurance Company, Inc. as expressed herein.









ENDORSEMENT  - REGISTERED NURSE FIRST ASSISTANT


This Endorsement is to be attached to and made a part of your current Contract and any Endorsements or Riders attached thereto.  The Contract is hereby amended by adding or revising any applicable provisions:

DEFINITIONS Registered Nurse First Assistant (RNF)
A person properly licensed to perform surgical first assisting services pursuant to State Statutes,

Registered Nurse Surgical services rendered by a Registered Nurse First Assistant (herein RNFA)
First Assistant when acting as a Surgical Assistant when the assistance is Medically Necessary, may be covered services, subject to the applicable Allowed Amount.  YOUR INSURANCE COMPANY's reimbursement level for surgical assistance performed by an RNFA is 20% of the Physician's surgical allowance.  YOUR INSURANCE COMPANY's reimbursement for these covered services if any, will be made directly to the Insured.  However, in the event the Insured properly assigned the benefits to the RNFA, YOUR INSURANCE COMPANY's payment will be made directly to the RNFA.